HT201412: If your iPhone, iPad, or iPod touch won't turn on

Learn about If your iPhone, iPad, or iPod touch won't turn on

sarahhh13

Level 1 (0 points)

Q: Why is my phone screen fully black?

ok so I know my phone screen is popping out but it isn't that bad but I dropped it on accident on its face and now it is completely black and its fully charged and every thing and not one thing is popping up.

iPhone 5, iOS 8.3

Posted on Jun 28, 2015 4:04 PM

I have this question too

Q: Why is my phone screen fully black?

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by Ronda Wilson,

Ronda Wilson Jun 29, 2015 2:08 PM in response to sarahhh13
Level 8 (41,572 points)

Jun 29, 2015 2:08 PM in response to sarahhh13

The best advice is to take it to an Apple Store where maybe somebody can offer some suggestions for you.

It may cost more to repair than to replace it.
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by bobseufert,

bobseufert Jun 29, 2015 4:22 PM in response to sarahhh13
Level 6 (14,121 points)

iPad

Jun 29, 2015 4:22 PM in response to sarahhh13

DId you try a reset. Press and hold both the home and power buttons until the Apple logo appears. Release both fingers. Wait until your iPhone starts on it's own. If it doesn't start or if you haven't visited the Apple Store yet like Rhonda suggested now's the time.
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HT201412: If your iPhone, iPad, or iPod touch won't turn on

Q: Why is my phone screen fully black?

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by Ronda Wilson,

by bobseufert,

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