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iphone 6 activates apps and makes calls on its own while on a call

I have had a weird problem since upgrading from an iphone 5 this past week to a 6. When on a call, especially on speakerphone the phone will activate buttons, change screens randomly and even make calls on its own in the middle of a call. I'm doing a wipe and restore now...anyone else had this issue? What can be done about it?

Thanks!

Posted on Jun 28, 2015 3:21 PM

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2 replies

Jun 30, 2015 12:39 PM in response to mgy41512

Hey there mgy41512,

Welcome to Apple Support Communities.


It sounds like the screen on your iPhone 6 isn’t behaving normally, and you want to know what troubleshooting steps to preform or if the device needs service.


The information article linked below should help resolve any touchscreen issues with iOS devices.

If the screen on your iPhone, iPad, or iPod touch doesn't respond to touch - Apple Support


So long,

-Jason

iphone 6 activates apps and makes calls on its own while on a call

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