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Why can't I free up space on my iPhone 5?

?Deleting apps and pictures and storage remains @ 0?

iPhone 5, iOS 8.3

Posted on Jun 28, 2015 3:15 PM

Reply
1 reply

Jun 30, 2015 12:27 PM in response to Midnight Radio 1

Hey there Midnight Radio,


It sounds like you are deleting content from your iPhone but dont see your free space increasing. It seems to me that your Settings app may need to refresh. I would go ahead and quit the Settings app:


Force an app to close in iOS

1. Press the Home button two times quickly. You'll see small previews of your recently used apps.

2. Swipe left to find the app you want to close.

3. Swipe up on the app's preview to close it.


When you have done that restart the device and test the issue again:


iOS: Turning off and on (restarting) and resetting


If the issue persists, backup your device to iTunes, then restore it as new and verify that it works.


How to erase your iOS device and then set it up as a new device or restore it from backups


If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.


Thank you for using Apple Support Communities.

Regards,

Sterling

Why can't I free up space on my iPhone 5?

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