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Cannot login in Icloud on my iphone 5s, but i can from a PC. I Tried restored my device without solution. What can i do?

Hi, i have a problem with my Iphone 5s. I can't login in Iclod from my device but i Can from a PC. I tryed restoring the device but the problem persists. What can I do?

iPhone 5s, iOS 8.3

Posted on Jun 28, 2015 6:25 PM

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Posted on Jun 28, 2015 6:32 PM

What happens when you try to log into iCloud? How do you know that you are unable to log in? Do you receive an error message, or observe something else on the screen? Where are you trying to log into iCloud at, in a browser like you do your PC? That could be the problem, depending on what you are trying to do. Could you describe what you are doing?

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Jun 28, 2015 6:32 PM in response to LuisCasanva

What happens when you try to log into iCloud? How do you know that you are unable to log in? Do you receive an error message, or observe something else on the screen? Where are you trying to log into iCloud at, in a browser like you do your PC? That could be the problem, depending on what you are trying to do. Could you describe what you are doing?

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Jun 28, 2015 6:45 PM in response to ChrisJ4203

Hi Chris, when i try login the system displays "Could not connect to the server", i attached a capture screen with the message error. I can acces from a PC when i try from the web site. But i cant from my phone. Also when i try with other account i can log in but i cant with my own acount. I have other Iphone, this is a Iphone 5. And I cant access whith my count.User uploaded file

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Jun 28, 2015 7:11 PM in response to LuisCasanva

It shouldn't be an issue if you can log in with another iCloud account. You may have to contact iTunes support for assistance, and explain that you can log into the iCloud account on a computer, just not on the phone. Use this link for iTunes support. http://www.apple.com/emea/support/itunes/contact.html

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Jun 28, 2015 6:57 PM in response to LuisCasanva

This would have to do with your Hotmail account setup, not the phone itself. If you are not aware of it, you probably aren't. You go on the phone and go to Settings>iCloud, attempt to log in and you get this server error. This also occurs after restoring the phone as new, and not from a backup?

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Cannot login in Icloud on my iphone 5s, but i can from a PC. I Tried restored my device without solution. What can i do?

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