HT204104: Liquid damage to iPhone or iPod isn't covered by warranty

Learn about Liquid damage to iPhone or iPod isn't covered by warranty
ipalomares2004

Q: what should i do if i dropped my ipod in the water

what should i do if i drop´ped my ipod 5 2015 in a pool?

is there warranty?

where should i go to get it fixed?

iPod touch, iOS 8

Posted on Jun 28, 2015 2:45 PM

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Q: what should i do if i dropped my ipod in the water

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  • by Csound1,

    Csound1 Csound1 Jun 28, 2015 2:47 PM in response to ipalomares2004
    Level 9 (50,086 points)
    Desktops
    Jun 28, 2015 2:47 PM in response to ipalomares2004

    Get ready to buy a new one, it's not under warranty and Apple won't fix it, they will replace it, for a fee.

  • by lllaass,

    lllaass lllaass Jun 28, 2015 2:48 PM in response to ipalomares2004
    Level 10 (187,595 points)
    Desktops
    Jun 28, 2015 2:48 PM in response to ipalomares2004

    Do not turn on or charge till dry. Dry in a sealed contained with uncooked rice an for a weeks and periodically change the rice.

    Then try:

    - iOS: Not responding or does not turn on           

    - Also try DFU mode after try recovery mode

    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

    - Try another cable                                                       

    - Try on another computer                                                       

    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

    Apple Retail Store - Genius Bar                   

    If you did not purchase the AppleCare+ extended warranty,

    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.

      Apple - iPod Repair price

    With AppleCare+ the exchange price is $29