iphone 5s not getting back from recovery mode after ios restore.

Question

iphone 5s not getting back from recovery mode after ios restore.

The issue is, i found my mobile with signal reception as "searching...". i tried restart phone, resetting everything. no use. Then i connect it to itunes via recovery mode to restore ios. Its almost completed. In last min of restore, it shows "Error-1". I tried many times . still same result. Now i can't get phone out of recovery mode. I dont know whether the os had been restored or not. kindly guide me to get out of this issue.

Thanks,

Naresh

iPhone 5s, iOS 8.3

Posted on Jun 28, 2015 10:45 PM

Reply

Answer 1

judysings

Community Specialist

Jun 30, 2015 2:50 PM in response to Naresh.saminathan

Hello Naresh,

The resource below will provide some troubleshooting steps for the issue you are having connecting to the iTunes Store. I've highlighted the key information here for you. Click on the article for complete details.

Get help with iOS update and restore errors - Apple Support
https://support.apple.com/en-us/HT204770

Take care,

- Judy

When you update or restore your iPhone, iPad, or iPod touch in iTunes, you might see this message: "The iPhone [device name] could not be restored. An unknown error occurred [error number]."

Before you try the steps below, go through the basic steps to resolve iOS update and restore errors in iTunes.

Check for hardware issues

Errors: 1

Your device or computer might have a hardware issue that stops the update or restore from completing.

Check that your security software and settings aren't blocking your device from communicating with the Apple update server.

Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.

Make sure that your security software and settings are allowing communication between your device and update servers.

If you still see the error message when you update or restore, contact Apple support.

If you still see the error message, check for outdated or modified software.

Reply