Riddle with bugs

Question

Riddle with bugs

Bugs that I have found...

Downloading an album now comes up to 2 album icons. Example: One album have 1 through 4, 13 through 19, 21 through 28 and the rest on a second album icon. And when looking at the files in explorer it's got 2 folders "which is the name of the album" and with 1 named right and the other with an "_" and only 1 song in it. Example: The normal way is "Monstercat 021 - Perspective" but the wrong way with only one random song in it shows "Monstercat 021_ Perspective". It doesn't always do it on all albums.

Yes my internet is very bad at time but iTunes doesn't always show that the download audio files that are corrupted but shows it is downloaded. You don't know if they're corrupted until you play one. Sometimes it will play and then dead silent or just noise or dead silent from the beginning.

And what's with having the file type change? I downloaded an album and nearly half of them were change to .M4P instead of .MPA. What does M4P stand for particle files? I redownload them and they all download them right as .M4A. And one of the audio files didn't even get the properties, for one a track number.

Deleting an album because it have a lot of corrupted files so I can just download it again and it won't say "unhide" which does nothing no matter how many times you clicked on it.

Closing iTunes in the middle of downloading and loading the program backup does not download where it left off and you would have to select each song to have it download them again.

Audio files that iTunes knows that the file fails to download and shows the file failed should try to download it again in a few minutes but not right away.

Everytime I get an update from iTunes the settings keep changing on how I had files sorted out so they would play in order. Exp: When you rip 30 audio CD books you would want to play in order to the next CD. Especially when you copy it to an iPod mine. It works, but after almost every update you would have to change the settings again when you install the next CD book after the update.

What's up that iTunes won't convert M4As to MP3 when you try to burn them to a CD? That's missing the hole point on converting.

And I hate when I'm going into my folders using explorer and every time I open the iTunes folder iTunes comes up when the program is closed.

Things that needs improvements...

When you ready to burn a audio CD or MP3 album and sometimes the album won't fit and it should say it won't fit on 1 CD before you even try to burn it and should show the files in sections on what files can fit on 1 CD and the rest on the next and so on.

And have you select where we should divide the files if we want to do it manually.

Or have it divide half of the songs on one. Exp: The album haves 2 hours and should calculate that both should have close to 1 hour each and not try to fill one up and the rest with the smaller potation which it does and is ok but not everyone want's to burn it that way.

I would have to play each audio, video file, ext just to see if it download properly or find a program that verifies that it's good, oh wait iTunes should integrate it in there program, because if you want to put it on a CD-R!!! And you know what that means... If you copy a corrupted audio or whatever to your CD-R and the CD burner still doesn't see it as corrupted, then it's nothing more than a dead coster. That has happen to me.

Do any of you agree and what more do you want iTunes to add on and fix?

iPod nano, Windows 8

Posted on Jun 29, 2015 1:24 AM

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Answer 1

turingtest2

Level 10

272,725 points

Jun 29, 2015 1:00 PM in response to Sandman74blue

See Grouping tracks into albums for some thoughts on the split albums, and Audiobooks on iPods for advice on organizing audiobooks.

Use iTunes Feedback, one issue at a time.

tt2

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Answer 2

Jun 29, 2015 6:46 PM in response to turingtest2

Thanks but I shouldn't have to regroup albums about every time I download them the the iTunes store. And the "Grouping tracks into albums" link is outdated for v12.1.2.27. And I tried everything trying to regroup the and one album shows "Your selection contains more than one kind of media. All items must be the same kind in order to view or edit them together." and I say what they are the same media I checked.

And as for the organizing for the iPods. I do get it to organize but about every time I update iTunes I would have to fiddle with the organizing again and again. I shouldn't have to change is back every time.

I hate when tech support gives me workarounds when the program is not working right. It use to but not now.

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Answer 3

turingtest2

Level 10

272,725 points

Jun 29, 2015 6:58 PM in response to Sandman74blue

I'm not tech support, I'm a fellow user.

I've barely changed anything about the way I tag files since iTunes 7. I don't have to fix things after upgrading.

And yes the images on my grouping page aren't from iTunes 12, but again the advice hasn't really changed. The iTunes store doesn't always do the best job of setting out the metadata for the best outcome in iTunes, but CDDB is even worse. Either you care enough to fix it, or you don't.

tt2

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Answer 4

hhgttg27

Level 5

5,591 points

Jun 29, 2015 7:11 PM in response to Sandman74blue

" Thanks but I shouldn't have to regroup albums about every time I download them the the iTunes store."

Based on the example you cited, you may be seeing issues with metadata being incorrectly set in the iTunes Store: The normal way is "Monstercat 021 - Perspective" but the wrong way with only one random song in it shows "Monstercat 021_ Perspective" suggests that the orphan track may have its Album value set to "Monstercat 021: Perspective" rather than "Monstercat 021 - Perspective". Such metadata is set by the record companies, not by Apple. Also note that there have been multiple reports over recent days of album groupings going awry, suggesting a possible issue with the way in which the iTunes Store is serving metadata (primarily to iOS devices).

"the "Grouping tracks into albums" link is outdated for v12.1.2.27"

iTunes' grouping rules are unchanged - it will group tracks into an album when:

all tracks have a the same Album value and the same Artist value, or
all tracks have a the same Album value and the same Album Artist value, or
all tracks have a the same Album value and the "Part of a Compilation" flag checked.

There is some evidence that iTunes 12 may not always evaluate these rules correctly - generally corrected by adding and then removing a "dummy" character to one of the grouping fields. Also, iTunes 12 does not appear to strip trailing spaces from some metadata values, which could also contribute to invalid grouping.

"one album shows Your selection contains more than one kind of media."

This could be a bug, though I've never seen this message except in cases when a number of selected items does contain a mix of media kinds. iTunes is confusing here in that this message is shown when items have different media kinds as set in Get Info > Options (values being Music, Podcast, Audiobook, etc.), not variations in the Kind field that can be displayed in list views (which as a non-editable field reflecting the file format/type).

"about every time I update iTunes I would have to fiddle with the organizing again and again. I shouldn't have to change is back every time."

I suspect that you're working with Store purchases and/or are using iTunes Match. In these cases iTunes may revert any metadata changes you make to those of the Store versions; this can be avoided by disabling both Show iTunes in the Cloud Purchases and Share details about your library with Apple in Edit > Preferences > Store.

"I hate when tech support gives me workarounds when the program is not working right"

This isn't tech support - it is a users' forum so any advice/comments you read here are coming from other users, not from Apple (other than those posted by "Community Specialists" which are normally limited to references to Apple's own online resources).

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Answer 5

Jun 30, 2015 10:10 AM in response to hhgttg27

Ok I just want to say that I download Monstercat21 before and before I updated iTunes and it downloaded normally with only one album. I went through all the setting and can not change on how they are grouped. And having only one radome track which I believe was 26 only in one folder. I've change the settings in the Store Preferences and no it didn't change a thing. I went through the Get Info and I know if anything is out of place, even a space that doesn't belong I can not have it reorganize it. It's stuck that way.

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Answer 6

Jun 30, 2015 10:28 AM in response to turingtest2

I care but I can't. It's stuck that why. I've downloaded it before but with random tracks were corrupted so I deleted the album and it wouldn't even which is called unhide and clicking on it wouldn't do a thing and I had to call tech support to fix it. But now it is giving me 2 albums with random amount of tracks on one and the rest on another. I'm just surprised when I said before it that I have on one album is 1 through 4, 13 through 19, 21 through 28 and the rest on a second album icon out of 32 tracks. Oh in on the second album is 1 through 7, 18 through 20 and 27 through 30 out of 32 tracks. Which I can not fix. And now when I've been scrolling through the albums of Monstercat022 I get a "!" on all track on the second copy album and of course I can't play them. It just happen now.

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Answer 7

Jun 30, 2015 10:59 PM in response to Sandman74blue

I've decided to delete 2 albums and started to redownload them by clicking on "Download All" which suppose to download both albums but only downloaded 1 song, yes 1 song. So I deleted the album with that 1 song and tried again and now all the song are downloading randomly from 25, 15, 4, 22 and so on. After I wait for the tracks to download and hope it would fix itself and yes it did. Must be a download err the first time. But now there's 2 copies of the same album in Windows Explore. One has the "-" and the other has the "_" of the folders. Just can't get a break.

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Answer 8

turingtest2

Level 10

272,725 points

Jul 1, 2015 3:05 AM in response to Sandman74blue

When you delete potentially corrupt tracks in order to replace them you should let the files be sent to the recycle bin, but not hide the items from iTunes in the Cloud. Closing iTunes and reopening it should cause it to refresh its list of cloud purchases so that these can be displayed in your library when that feature is enabled, or the correct items show up in iTunes Store > Purchased > Not in my Library.

When downloading tracks from the store click the small activity icon that appears near the top right and untick the box that says allow simultaneous downloads. I may be wrong, but I think this may reduce the risk of corrupted files.

You can right-click on one of the tracks that you have recently downloaded and use Show in Windows Explorer. This will show the folder for the good copy of the album. Delete the other folder.

tt2

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Answer 9

Jul 1, 2015 3:19 PM in response to turingtest2

Thanks. But iTunes shouldn't give me 2 copies of the same album with all the same tracks. I just got a new update of iTunes and hopefully it won't give me random problems. And yes I have it download 1 at a time. I've seen download managers that give me lots of options to download it and to detect and fix problems as they ariey and iTunes should do the same and make it better.

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