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Unable to open word email attachments

I Can't open word attachments in emails since iOS update. I used to be able to open them before the update. Also, I can open attachments that were originally opened prior to the update? I have tried turning the iPad on and off.

iPad

Posted on Jun 29, 2015 3:47 AM

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3 replies

Jun 29, 2015 3:50 AM in response to Gallaf03

Try closing the mail app and force restart your iPad.


Press the Home button two times quickly. You'll see small previews of your recently used apps. Swipe left to find the app you want to close. Swipe up on the app's preview to close it.


To force restart the device, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.

Unable to open word email attachments

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