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computer doesn't start correctly the screen stays white but nothing happen and i have the feeling the computer is quiet hot

as we were using our computer as usual a message suddenl appeared asking us to turn the computer off.

and now it's impossible to turn it on : the screen stays white and the apple doesn't show up

we also have the feeling the computer is quiet hot

does someone knows what is going on ?

thanks in advance

Posted on Jun 29, 2015 5:51 AM

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1 reply

computer doesn't start correctly the screen stays white but nothing happen and i have the feeling the computer is quiet hot

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