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IPhone 5 switches screens constantly and does not work

IPhone 5 switches from 'charging' screen, to 'plug to iTunes' screen, to 'restart screen'. It has been doing this for over 12 hours now. It simply won't respond to pressing buttons or tips to restart. Anybody else? I don't want to go to the store.

Posted on Jun 29, 2015 7:37 AM

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2 replies

Jul 1, 2015 7:52 AM in response to EmaidaTX

Hi EmaidaTX,


Welcome to the Apple Support Communities!


I understand that your iPhone has been restarting and showing the Connect to iTunes graphic and is otherwise not responding. In this situation to begin troubleshooting, I would suggest reading over and working through the suggested steps in the attached article.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support


Best regards,

Joe

IPhone 5 switches screens constantly and does not work

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