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MacBook Pro 13" (OS X Yosemite): Cannot log-in to site. returns "Safari Can't Open The Page"

MacBook Pro 13" (OS X Yosemite): Cannot log-in to site. returns "Safari Can't Open the Page" (see below).

History:

  • Registered for BaseCamp.com using Safari.
  • BaseCamp prompted me to log-in with email & password.
  • When I did the BaseCamp page wouldn't load. Returned the error message attached below.
  • Tried several times to log-in & did the following always with the same returned error message:
    • Cleared Safari of cookies & all browser data, relaunched Safari
    • Relaunched my computer
    • I have no extensions
  • This has happened before periodically with other sites but I've been able to get around problem using the above procedure.


Any ideas? any help??


TUser uploaded file Registered for BaseCamp.com. BaseCamp prompted me

Posted on Jun 29, 2015 10:59 AM

Reply
Question marked as Best reply

Posted on Jun 29, 2015 11:27 AM

1. Can you run dig base camp.com from OSX Terminal?


dig basecamp.com


; <<>> DiG 9.8.3-P1 <<>> basecamp.com

;; global options: +cmd

;; Got answer:

;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18176

;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0


;; QUESTION SECTION:

;basecamp.com. IN A


;; ANSWER SECTION:

basecamp.com. 60 IN A 204.62.114.180


;; Query time: 29 msec

;; SERVER: 10.71.30.30#53(10.71.30.30)

;; WHEN: Mon Jun 29 14:25:58 2015

;; MSG SIZE rcvd: 46


2. I can get to the web-site.


User uploaded file

1 reply
Question marked as Best reply

Jun 29, 2015 11:27 AM in response to I-5

1. Can you run dig base camp.com from OSX Terminal?


dig basecamp.com


; <<>> DiG 9.8.3-P1 <<>> basecamp.com

;; global options: +cmd

;; Got answer:

;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18176

;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0


;; QUESTION SECTION:

;basecamp.com. IN A


;; ANSWER SECTION:

basecamp.com. 60 IN A 204.62.114.180


;; Query time: 29 msec

;; SERVER: 10.71.30.30#53(10.71.30.30)

;; WHEN: Mon Jun 29 14:25:58 2015

;; MSG SIZE rcvd: 46


2. I can get to the web-site.


User uploaded file

MacBook Pro 13" (OS X Yosemite): Cannot log-in to site. returns "Safari Can't Open The Page"

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