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My iPad has been for almost 10 minutes "off". Only showed the logo of Apple for seconds and then all black

iPad not able to switch on. Screen black for almost 10 minutes

iPad 2, iOS 5.1.1

Posted on Jun 29, 2015 9:17 AM

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Posted on Jun 29, 2015 9:25 AM

First thing to try is to plug the iPad into the wall charger. Wait 60 minutes. Then Reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.


If the iPad starts up let it continue to charge until the battery is 100%. If the iPad does not start. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Be sure to back up your device before taking or sending it to Apple.

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Question marked as Best reply

Jun 29, 2015 9:25 AM in response to claulamaga

First thing to try is to plug the iPad into the wall charger. Wait 60 minutes. Then Reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.


If the iPad starts up let it continue to charge until the battery is 100%. If the iPad does not start. Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Be sure to back up your device before taking or sending it to Apple.

My iPad has been for almost 10 minutes "off". Only showed the logo of Apple for seconds and then all black

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