My New Podcast Cover Art is NOT LOADING in iTunes

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JoelNelson Author

Level 1

0 points

My New Podcast Cover Art is NOT LOADING in iTunes

Dear Forum,

RSS feed in question: http://zenvirtualassistants.libsyn.com/rss

My new podcast cover art is NOT LOADING on iTunes page.

#1 I changed my cover art to new image in Libsyn - it is correct file size & type 1400 X 1400 JPG

#2 The new cover art file name is different from old file name

#3 New image DOES UPDATE to podcast subscribers

#4 New image DOES NOT update to iTunes.

It has been over 2 weeks since I updated image in Libsyn and still no update in iTunes.

What do I do???

Macbook Pro

Posted on Jun 29, 2015 1:15 PM

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Answer 1

Best reply

Robert Walch

Level 4

2,502 points

Jun 29, 2015 2:00 PM in response to JoelNelson

The artwork you uploaded into your account is not the correct size.

Here is the link to your artwork in your feed.

http://static.libsyn.com/p/assets/b/1/0/b/b10b21b6f9313970/ZVAF_Podcast_Cover_Ar t.jpg

That is a 600 x 600 pixel image.

You need to correct your artwork and upload the correct spec'd artwork into your account.

Make sure it meets these specs:

1,400 x 1,400 pixels

.jpg or .png

RGB color

<500 kb total file size

Has a new file name like- ZVAF_1400.jpg

You upload this in the "settings" area of your libsyn account.

Once you upload it - make sure to click "save"

Then once you do that it should update in iTunes within 1 to 3 days.

Rob W

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Answer 2

Jun 29, 2015 2:01 PM in response to JoelNelson

Please don't post in more than one place, it's inconsiderate.

The URL referenced in your 'itunes:image' tag is

http://static.libsyn.com/p/assets/b/1/0/b/b10b21b6f9313970/ZVAF_Podcast_Cover_Ar t.jpg

This image is 600 x 600px; it needs to be 1400 x 1400px.

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Answer 3

JoelNelson Author

Level 1

0 points

Jun 30, 2015 6:45 AM in response to Roger Wilmut1

Got it Roger. Thank u so much.

I have changed image specs as instructed and am now waiting for itunes update.

Regards,

Joel

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