my apple tv won't turn on. i plugged it into multiple outlets, still no light. then i went online and it said to plug it into my computer and restore. when i plug it in to the computer nothing happens. my computer doesn't even register that it has anything plugged into it. Can anyone help me with this?
Greetings caos27,
Welcome to the Apple Support Communities!
I understand that your Apple TV is not responding at all and you have already tried some good troubleshooting to try to resolve the situation. To continue to process, I would suggest reading over the attached steps to verify that you have completed the suggested troubleshooting.
Apple TV (2nd and 3rd generation): Troubleshooting power issues - Apple Support
If there's no light on the front of your Apple TV, follow these steps:
- Inspect the Apple TV power cord for any sign of wear, strain, charring, or other damage.
- Unplug the Apple TV power cord from your Apple TV. Wait thirty seconds, then plug it back in.
- Plug the Apple TV power cord into a different power outlet or power strip.
- Try using a different Apple TV power cord, if you have one.
- Try to restore your Apple TV from your computer.
If you still see the issue after following these steps, contact Apple Support or take your Apple TV to the nearest Apple Store.
If the issue continues after completion of the steps, it may be necessary to follow the provided links to either contact Apple Support or take to your nearest Apple Store.
Cheers,
Joe
my apple tv won't turn on
