I rented movie and I already downloaded, payed and it won't load. What do I do?

Hello, sarah.

Thank you for visiting Apple Support Communities.

I understand that you are unable to play a recently rented movie. Most likely the movie has expired off the device since your post, so I would recommend reporting a problem with the purchase as outlined in the article below.

Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store

-Jason H.