my iphone cannot connect to itunes after jailbreak

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Level 1

9 points

my iphone cannot connect to itunes after jailbreak

i just bought a new iphone 6 plus and my friend suggest me to jailbreak, and this is the baddest idea ever, after jailbroke ios 8.3 when i connect the mobile to itunes or any app like iexplorer or anything else it cannot read on it !

i remove alll cydia tweaks and sources and still have the same problem

now i can't sync any media

and i cannot restore the mobile and remove jailbreak

please anyone help me what should i do to remove cydia :/ ???

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Jun 29, 2015 3:18 PM

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Answer 1

Best reply

Kappy

Level 10

361,709 points

Jun 29, 2015 3:36 PM in response to MouAshraf

Neither we nor Apple provide support for jailbroken devices.

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Answer 2

Jun 29, 2015 3:50 PM in response to MouAshraf

You can TRY a DFU restore, but if that fails you are out of luck.

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Answer 3

Geotrax

Level 3

567 points

Jun 29, 2015 4:34 PM in response to MouAshraf

First of all, don't jailbreak, because it can cause insecurity, and opens your iDevice to hackers to steal your info. I would recommend wiping your iPhone, and restoring from a backup without a jailbreak, because restoring from a jailbroken backup includes Cydia and the jailbreak.

Hope it helps,

Geotrax

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Answer 4

Jun 29, 2015 4:36 PM in response to MouAshraf

Does your "friend" also own a brand new iPhone 6 that he jailbroke, therefore voiding any warranty or future support from Apple? If the answer to that question is "no", then you might want to think about finding a new "friend"....

Sorry,

GB

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Answer 5

Jun 29, 2015 4:39 PM in response to MouAshraf

Jailbreaking is not supported by Apple, as such voids the warranty, and forfeits any support from Apple, and by extension these forums. Of course its a bad idea.

Restore the iPhone to factory condition, and hope the jailbreak did not do any permanent damage.

Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support

You may need to set it to Recovery mode.

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Answer 6

Philly_Phan

Level 7

20,701 points

May 6, 2017 7:12 PM in response to MouAshraf

You broke it. You own it.

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