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Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
My friend gave his iPhone 5 and I activated it for service but all of his info is still on the phone. When I tried to reset the phone so it will be like a new phone it keeps asking me for the password to his iCloud account. Is the only way to reset the phone is by bringing it back to my friend?
If your friend isn't nearby you could have him or her use the instructions in "If you no longer have your iOS device" section of What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
How do I reset a iphone5 back to factory settings
