imessage won't get android messages on my mac book pro and it used to

Question

Level 1

6 points

imessage won't get android messages on my mac book pro and it used to

I used to be able to sync my iMessages across all of my devices; macbook pro, iphone 5s. I got all of my messages in either place regardless of sender's format (ios or android). I had to do a total factory reset of my iphone and when it was reset, I was no longer sync'd. When I tried to recreate the sync, I now can only receive ios sent messages on my macbook.

I'm pretty sure it's a simple setting that I need to change, but I'm not sure which setting and on which device.

Please help!

Thanks,

Laurie

MacBook Pro (Retina, 13-inch, Mid 2014), OS X Yosemite (10.10.3)

Posted on Jun 29, 2015 5:42 PM

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Answer 1

Terry.e

Level 1

4 points

Feb 3, 2017 3:18 PM in response to azbridges

Turning on Text Forwarding solution worked for me...Had restored my phone as new and I guess the Text Forwarding never got switched back after I started fresh.... Had temporarily lost the ability to send/receive Android messages on my Mac

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Answer 2

Linc Davis

Level 10

209,547 points

Jun 29, 2015 6:27 PM in response to azbridges

If the problem is that cellular text messages are not sent or received via your iPhone, follow the instructions in this support article, under the heading

To use Continuity for SMS and MMS with your iPhone and your Mac, iPad or iPod touch

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Answer 3

azbridges Author

Level 1

6 points

Jun 29, 2015 8:48 PM in response to Linc Davis

Well, that was information that I didn't know and interesting, but I don't think it addresses my issue. The settings in the article are all matching with my setting. I AM receiving texts through Continuity/Handoff, but only from IOS/iPhone users. My android family/friends only show up on my iPhone. They used to pop up on my macbook as well and now they don't.

Other suggestions?

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Answer 4

Linc Davis

Level 10

209,547 points

Jun 29, 2015 8:52 PM in response to azbridges

I don't think it addresses my issue.

It does. If you followed those instructions and still don't get cellular texts, contact Apple Support or make a "Genius" appointment at an Apple Store.

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