HT204075: If you can’t send or receive email on your Mac

Learn about If you can’t send or receive email on your Mac

walkera1

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Q: Iv'e tried all the tips provided If you can’t send or receive email on your Mac. No solution. My mail app is empty. Please help

I'm using OSX Yosemite Version 10.10.3 on my Mac. Recently my imail app stopped working at the same time I was having problems with signing into Google Chrome. Eventually I ended up with no mail at all either sent or new. So for the moment I'm stuck using gmail, however I need to access my folders in imail. Can anyone suggest how to fix this problem. Internet connection is working and Connection Doctor shows connection and login to server working.

Posted on Jun 29, 2015 11:38 PM

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Q: Iv'e tried all the tips provided If you can’t send or receive email on your Mac. No solution. My mail app is empty. Please h ... more

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by walkera1,

walkera1 Jun 29, 2015 11:49 PM in response to walkera1
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Jun 29, 2015 11:49 PM in response to walkera1

Just found I can now send mail but still cannot receive.
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by walkera1,

walkera1 Jun 29, 2015 11:52 PM in response to walkera1
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Jun 29, 2015 11:52 PM in response to walkera1

So this is weird, suddenly all my mail is back in my inbox, but no sent mail except for one that I just sent to test the system. And no folders? Its the folders that i need to retrieve? Any suggestions much appreciated.
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by Donald Morgan,

Donald Morgan Jul 1, 2015 10:26 PM in response to walkera1
Level 6 (12,783 points)

Jul 1, 2015 10:26 PM in response to walkera1

Configuring Mail for your email account
Cheers and Good Luck
Don Morgan
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by walkera1,

walkera1 Jul 1, 2015 10:42 PM in response to Donald Morgan
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Jul 1, 2015 10:42 PM in response to Donald Morgan

Thanks Donald, I've got all that done. My mail is sending and receiving again all by itself, very mysterious. But no sent mail prior to it working again and no mailbox folders.....all gone!
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by Donald Morgan,

Donald Morgan Jul 2, 2015 12:23 AM in response to walkera1
Level 6 (12,783 points)

Jul 2, 2015 12:23 AM in response to walkera1

Open the Mail again and look on the left side of the menu bar and you will see mailbox click on that and your mailboxes will re-appear.
Don Morgan
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by walkera1,

walkera1 Jul 2, 2015 1:21 AM in response to Donald Morgan
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Jul 2, 2015 1:21 AM in response to Donald Morgan

I had mailboxes saved under "On My Mac". I know you can Hide or Show the mailboxes. They are not there even though I have selected 'Show".
I think they are gone and I will just have to start over. Shame about all my sent mail as well?
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by IttyBittyBee,Helpful

IttyBittyBee Jul 9, 2015 9:09 PM in response to walkera1
Level 1 (5 points)

Jul 9, 2015 9:09 PM in response to walkera1

I'm having the same issue. After I tried all Apple's troubleshooting and updated my system, deleted my account and re-entered it, my mail magically reappeared. However, like you I don't have any of my folders that were on there. No prior mail either from before it stopped working. I still can't get mail by clicking on the "get mail" button. Its very frustrating. I've finally resorted back to getting online and sending emails from the actual hotmail website.
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HT204075: If you can’t send or receive email on your Mac

Q: Iv'e tried all the tips provided If you can’t send or receive email on your Mac. No solution. My mail app is empty. Please help

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by walkera1,

by walkera1,

by Donald Morgan,

by walkera1,

by Donald Morgan,

by walkera1,

by IttyBittyBee,★Helpful

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by IttyBittyBee,Helpful