iMessage registration

Question

Level 1

8 points

iMessage registration

When i want to login to iMessage or FaceTime i get this code

To use FaceTime with this Mac, contact Apple Support and provide the code below.

Customer Code: 7739-4918-1703 the problem is that i live in Israel now and the country is not listed here : http://www.apple.com/support/validation/?code=7739-4918-1703&lang=en-us

I changed the password added a credit card bought something with my apple id from my phone i thought that would verify my account or something but no luck

Any help will be much appreciated

Best regards Adam

MacBook Pro with Retina display, OS X Yosemite (10.10.3)

Posted on Jun 30, 2015 3:14 AM

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Answer 1

Jul 3, 2015 1:21 AM in response to dj_adam21

I have same issue I hear if you call them most people provide code and it works fine however I have not had that luck, either try apple store or certified retailer with genius bar if there is one in Israel or use Skype for cheaper rate.

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Answer 2

dj_adam21 Author

Level 1

8 points

Jul 3, 2015 1:24 AM in response to leonardsimmons2

Well i had to call Apple Uk to fix my problem but in the end the problem was fixed!!!

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Answer 3

Jul 3, 2015 1:28 AM in response to dj_adam21

Lucky, maybe the guy I spoke to didn't do something right. He passed onto apple engineer and no reply yet..

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Answer 4

dj_adam21 Author

Level 1

8 points

Jul 3, 2015 1:34 AM in response to leonardsimmons2

Call them again it s only a security measure they wanna check if the account really belongs to you...they ll ask u some security questions and credit card info if u have a credit card added to your account then you have to tell them the code which u get with the error it s like a 16 digits nr...and they are fixing the problem in no time.

I think it took me 8 minutes to get it fixed 🙂

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Answer 5

Jul 3, 2015 1:36 AM in response to dj_adam21

I will do, hopefully will be resolved.

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Answer 6

Jul 8, 2015 4:41 PM in response to leonardsimmons2

Have the same exact problem. They put my account on alert and I am waiting for them to hopefully fix it

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