dannielsteward
Level 1 (0 points)

Q: Hi I got an issue with my iPod touch 5. Wifi is unstable it disconnects every minute then reconnect right after that. Bluetooth doesn't work. And clock stops working while the screen is locked sometimes it restarts itself. any helps ?

Hi I got an issue with my iPod touch 5. Wifi is unstable it disconnects every minute then reconnect right after that. Bluetooth doesn't work. And clock stops working while the screen is locked sometimes it restarts itself. any helps ? i had tried to restore with iTunes, upgrade to iOS 9 beta 2 but nothing worked. The problem still remains

iPod touch, iOS 8.3

Posted on Jun 30, 2015 1:33 AM

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dannielsteward

Q: Hi I got an issue with my iPod touch 5. Wifi is unstable it disconnects every minute then reconnect right after that. Bluetooth do ... more

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  • by lllaass,

    lllaass lllaass Jun 30, 2015 1:53 AM in response to dannielsteward
    Level 10 (188,739 points)
    Desktops
    Jun 30, 2015 1:53 AM in response to dannielsteward

    Does the iPod stay connected to other wifi networks? If yes then yo have a problem with your network.

    For the other problems

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                            

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    Restore your device from an iCloud or iTunes backup - Apple Support

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar

  • by marielauzon,

    marielauzon marielauzon Jul 26, 2015 9:31 PM in response to dannielsteward
    Level 1 (0 points)
    Jul 26, 2015 9:31 PM in response to dannielsteward

    I have the same problem! I restore my ipod touch twice, it didn't work. I did all the things I can do...Did you find a solution?

  • by lllaass,

    lllaass lllaass Jul 27, 2015 1:24 AM in response to marielauzon
    Level 10 (188,739 points)
    Desktops
    Jul 27, 2015 1:24 AM in response to marielauzon

    If still problem, after restoring to factory settings/new iPod via iTunes make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

      Apple Retail Store - Genius Bar

  • by dannielsteward,

    dannielsteward dannielsteward Jul 27, 2015 3:36 AM in response to marielauzon
    Level 1 (0 points)
    Jul 27, 2015 3:36 AM in response to marielauzon

    HI. I have sold my iPod. But my friend, he also has this problem with his iPhone 5 and he has his iPhone repaired. He said there was a problem with one of it's antenna cables and he replaced it for $10. you should try