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why i cannot buy in-app product

I tried credit card and debit card, but neither of them work.

iPhone 6 Plus, iOS 8.3

Posted on Jun 30, 2015 7:32 AM

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1 reply

Jun 30, 2015 7:33 AM in response to AdoplhZhao

What do you mean by 'cannot buy', what happens when you try to do the IAP, if you are getting an error message then what does it say ?


If you are getting a message to contact iTunes Support then you will need to do so (these are user-to-user forums) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag

- click on the Contact Support at the bottom of the left-hand column

- click on Contact iTunes Store Support on the right-hand side of the page

- then Purchases, Billing & Redemption


If it's a different problem ... ?

why i cannot buy in-app product

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