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When I try to access the App Store to download free apps I get a message that there has been a prior billing error and it is wanting me to put in a credit card number and my personal info. But I cannot find any place or anyone who will explain errorp

IiPhone 5, App Store wants new billing info due to a billing error from last purchase of an album. Problem is I did not purchase anything from App Store . App Store won't allow update downloads or free apps without credit card info. Need to speak to someone but not sure who. Help!

iPhone 5s, iOS 8.3, Net10 service provider

Posted on Jun 30, 2015 6:55 AM

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Posted on Jun 30, 2015 7:19 AM

Manage your AppleID here:

https://appleid.apple.com

1 reply

When I try to access the App Store to download free apps I get a message that there has been a prior billing error and it is wanting me to put in a credit card number and my personal info. But I cannot find any place or anyone who will explain errorp

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