Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

mail app crashes creating new email; okay for replies; 2 email accounts

I have an iPhone 6 Plus with iOS 8.3. The default Mail app was first setup with Gmail and Hotmail email accounts. Worked fine. A few weeks back my job added an Exchange account for my work email. I can still reply to email but when I go to create a new email message the Mail app crashes before I can select which email account to use for the From.


Closest post I've found that comes close said someone had luck removing their email Signature and replacing it with a space. Tried that but doesn't correct it. I've also tried doing a hard reset (power and home button until apple appears).


Anyone else have this problem? Suggestions on what I can do to fix this?

iPhone 6 Plus, iOS 8.3

Posted on Jun 30, 2015 8:28 AM

Reply

There are no replies.

mail app crashes creating new email; okay for replies; 2 email accounts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.