Q: microphone not working in other apps

Hello I am having issues with the microphone on an iPad air 2. Siri works, dictation works, when recording a video the mic works, however, the mic does not work in any other app ex: youtube. I have all apps enabled to access the microphone through the privacy section in settings, I have tried restoring from back-up and restoring as a new device but the problem remains. any help would be greatly appreciated. thank you.

iPad Air, iOS 8.4

Posted on Jun 30, 2015 9:37 AM

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by Jason L,

Jason L Jul 2, 2015 9:54 AM in response to dekerman
Community Specialists

Jul 2, 2015 9:54 AM in response to dekerman

Hello dekerman,
Welcome to Apple Support Communities.

From what I gather, there’s an issue with the microphone on your iPad Air 2 when using some apps. Take a look at the article linked below which will help you test the microphone and resolve common issues related to the microphone.
If your voice is too faint or sounds unclear using iPhone, or iPod touch - Apple Support

So long,
-Jason
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by dekerman,

dekerman Jul 2, 2015 10:33 AM in response to Jason L
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Jul 2, 2015 10:33 AM in response to Jason L

Thank you for your help. I think I have discovered the problem. It seems one of the two microphones is non-operational and it seems that one microphone is used for other apps while the other is used for iOS function.
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by Jason L,

by dekerman,

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