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Ipad air 2 response when charging

i noticed that my ipad air 2's screen was not responding well when charging. I had my ipad in for service, and even got a brand new ipad. But the problem is still there. As soon as i start charging while using the ipad, the screens is not responding. Any ideas what causes this?

iPad Air, iOS 8.4, 128 Gb

Posted on Jun 30, 2015 11:16 AM

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1 reply

Jul 2, 2015 11:31 AM in response to Chellysmac

Hi Chellysmac,


From your post I understand that your iPad becomes unresponsive while it is being charged. Since this is the second iPad you have with this issue, I can definitely see the frustration with the issue. I would like you however to go through the troubleshooting in the article linked to below.


If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support


Take care,

Alex H.

Ipad air 2 response when charging

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