iphone 5 only shows apple icon
my iPhone 5 will not shut down. it only shows the apple icon on screen. I cannot restart or turn off. it only shows the icon and that fades and comes back every few seconds.
iPhone 5, iOS 8
User profile for user:
Jason L
User level:
Community Specialist
Hi there jimmytuns,
Welcome to Apple Support Communities.
It sounds like your iPhone 5 isn’t responding and it's only displaying the Apple logo. The article linked below describes similar issues and it also provides troubleshooting suggestions that should help you resolve the issue.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Ciao,
-Jason