macbook air can't connect to internet using iphone hotspot

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macbook air can't connect to internet using iphone hotspot

Hi all,

I´m trying to connect my Macbook Air 11" to internett trough my iPhone 5S using wifi hotspot. My mac connects to the phone and on my phones screen I can see that my mac is connected. But when I open safari from my mac and enters a web address I get prompt that my mac is not connected to internett. There is no problem for me to use my phone to brows the web. The strange thing is that it works if I connect with a USB cable. I´ve tried reseting my phones network settings without any luck. Turning on/off bluetooth both on mac and phone. Is there anyone out there who could please help. This is driving me crazy!

Thanks in advance

Dozern

iPhone 5s, iOS 8.3, Macbook Air 11" 10.10.3

Posted on Jun 30, 2015 12:00 PM

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Answer 1

brenden dv

Community Specialist

Jul 2, 2015 11:53 AM in response to Dozern

Hi Dozern,

I'm sorry to hear you are having these issues with your iPhone and your MacBook Air. If you appear to have a good hotspot connection between your iPhone and your Mac but are getting an error about no internet connection, you may want to check to see if the Mac may be trying to use a different network connection/interface, as outlined in the following article (make sure your WiFi connection is at the top of the list):

OS X Yosemite: Change the priority of your network connections

If you continue to have issues with your hotspot connection, you may also find the troubleshooting steps outlined in this article helpful:

iOS: Troubleshooting Personal Hotspot - Apple Support

Regards,

- Brenden

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Answer 2

Dozern Author

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Aug 6, 2015 1:54 AM in response to brenden dv

Thanks Brenden for your reply,

Back form vacation now, and time to struggle with this problem again:)

I´ve bought a new iPhone 6 since my posting, and the problem i still there. So it´s most likely my Mac who is failing. When my mac is connect to the phone I can surf the web from my phone, at the same time, but my mac /safari is just loading...loading...loading. I tried pinging from command line to different webpages, and there is no connection to the web.

Any other thoughts?

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