HT204839: Add music from the Apple Music catalog to your Library

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brittanysara12

Q: I am trying to save songs to my playlists and Music Library but they are not saving. Anyone else having this problem?

I am trying to save songs to my playlists and Music Library but they are not saving. Anyone else having this problem?

iPhone 6, iOS 8.4

Posted on Jun 30, 2015 1:28 PM

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Q: I am trying to save songs to my playlists and Music Library but they are not saving. Anyone else having this problem?

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  • by ewsoper,

    ewsoper ewsoper Jun 30, 2015 1:40 PM in response to brittanysara12
    Level 1 (0 points)
    Jun 30, 2015 1:40 PM in response to brittanysara12

    When you create a playlist, hit the 'triple dot' button to the right of the 'edit' button and select 'make available on device' or whatever it says. When the playlist automatically syncs, any songs you add to it should sync as well (eventually), automatically. This is how Spotify works, expecting Apple Music to function the same way.

  • by Omi_19,

    Omi_19 Omi_19 Jun 30, 2015 1:47 PM in response to brittanysara12
    Level 1 (0 points)
    Jun 30, 2015 1:47 PM in response to brittanysara12

    II'm having same problem also I noticed that the music and the artists only shows in "My music" tab when you make them "available offline". It shouldn't work that way, hopefully it can be fixed.

  • by mysterie23,Helpful

    mysterie23 mysterie23 Jun 30, 2015 2:19 PM in response to brittanysara12
    Level 1 (5 points)
    Jun 30, 2015 2:19 PM in response to brittanysara12

    I'm also facing this problem. I tried Apple Music for a an hour or so and after that time I wasn't able to save songs in my playlist anymore.

    I found out that it is still possible to save them into a playlist if you first make them available offline. After that you can go to "Your Music" and you will find the songs there in the "Last added" section. From there you can save them to any playlist.

  • by cocoapro,

    cocoapro cocoapro Jun 30, 2015 2:34 PM in response to brittanysara12
    Level 1 (0 points)
    Jun 30, 2015 2:34 PM in response to brittanysara12

    Having the same issue here.  Also unable to add music from the radio to "my Music".  In regards to mysterie you have to go search for the music then make available offline.  It doesn't work from beats 1 or other radio music

  • by brittanysara12,

    brittanysara12 brittanysara12 Jun 30, 2015 2:40 PM in response to mysterie23
    Level 1 (0 points)
    Jun 30, 2015 2:40 PM in response to mysterie23

    That actually worked thank you! that's a lot of work though to add a song to your playlist. they better get that fixed!

  • by mattblank1982,

    mattblank1982 mattblank1982 Jun 30, 2015 2:49 PM in response to brittanysara12
    Level 1 (5 points)
    Jun 30, 2015 2:49 PM in response to brittanysara12

    Same problem. Though it works fine on my iPad Air. I can happily browse music and add to playlist.

     

    However on my iPhone the tick shows to say it's been added, but nothing is in the playlist

  • by Pob917,Helpful

    Pob917 Pob917 Jun 30, 2015 3:10 PM in response to mattblank1982
    Level 1 (15 points)
    Jun 30, 2015 3:10 PM in response to mattblank1982

    I had the same problem, worked on iPad but not on iPhone. I think I've sorted it though by going on iPhone to Library in My Music, then tap on Artists (or whatever you've sorted by, in red), then switch Show Music Available Offline to off. Anything I now add to my music from streaming now shows. Odd how the iPad defaulted this to off, but iPhone defaulted it to on.

  • by mysterie23,

    mysterie23 mysterie23 Jun 30, 2015 3:19 PM in response to Pob917
    Level 1 (5 points)
    Jun 30, 2015 3:19 PM in response to Pob917

    Thanks for the hint.

    It looks like the problem only appears if "Show Music Available Offline" in the "My Music" section is set to on.

  • by viceayala,

    viceayala viceayala Jun 30, 2015 3:22 PM in response to brittanysara12
    Level 1 (0 points)
    Jun 30, 2015 3:22 PM in response to brittanysara12

    I just called apple care not too long ago about this problem also. They're still trouble shooting this problem and have no idea why it's happening. Hopefully they can resolve it as soon as possible.

  • by Bluebear_CC,

    Bluebear_CC Bluebear_CC Jun 30, 2015 3:23 PM in response to brittanysara12
    Level 1 (25 points)
    Jun 30, 2015 3:23 PM in response to brittanysara12

    I Found that I couldn't save anything to playlist until I went into setting on my phone then settings then music and make sure that icloud music library is switched on. After I did that everything worked 

  • by Pob917,

    Pob917 Pob917 Jun 30, 2015 3:24 PM in response to viceayala
    Level 1 (15 points)
    Jun 30, 2015 3:24 PM in response to viceayala

    fix is above - seems to work fine if you do this

  • by Photogmatt,

    Photogmatt Photogmatt Jun 30, 2015 4:16 PM in response to Pob917
    Level 1 (5 points)
    Jun 30, 2015 4:16 PM in response to Pob917

    This was already checked for me, and I still cannot add any songs not in my iTunes library to a playlist. (Even tried unchecking and rechecking, same BS)

  • by viceayala,

    viceayala viceayala Jun 30, 2015 4:32 PM in response to Photogmatt
    Level 1 (0 points)
    Jun 30, 2015 4:32 PM in response to Photogmatt

    I turned off the iCloud music library and turned it back on. then i went to the iTunes library and turned off and turned on the "show available music offline" and it started working fine.

  • by Photogmatt,

    Photogmatt Photogmatt Jun 30, 2015 5:52 PM in response to viceayala
    Level 1 (5 points)
    Jun 30, 2015 5:52 PM in response to viceayala

    "then i went to the iTunes library and turned off and turned on the "show available music offline" and it started working fine."

     

    Sorry but where is that setting? I'm looking at library, but I don't see that.

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