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MacBook Pro crashes from one account!

Recently when I woke up this morning, I grabbed my MacBook Pro to play on it like normal. There are four accounts on this computer (1 is a guest) and there is a reasonable amount of space left on it. My computer hadn't been slow and it had been working fine until this morning. When I tried to log into my account, it asked my if I would like to open my applications because it had shut down. I clicked open. Then it asked me to send a report to Apple, which after 8 times trying to open my computer, I did. But every time I got into my account, it would shut down after about 5 or 6 seconds. I can open any other account fine but mine crashes everytime. Is it possible to have a virus contained within one account? Or should I consider taking it to an Apple Store to be looked at?

iPhone 5s, iOS 8.4

Posted on Jun 30, 2015 12:59 PM

Reply
1 reply

Jun 30, 2015 2:24 PM in response to smartpea

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION System Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

MacBook Pro crashes from one account!

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