Hi everybody,
I've a problem with my MacBook Pro Late 2011. When I use it it always crashing. I think it's about the temperature but I don't know.
The Apple Hardware Test gave me this error :
4mem/64/40000000: 0x827fea98
I don't know what it mean. I've to change my RAM or it will not repair my problem?
Because I think it's about my RAM but it look like it's due to the temperature.
What do you think?
MacBook Pro, OS X Yosemite (10.10.4), Late 2011
Definitely a memory problem not temperature.
MacBook Pro: How to remove or install memory - Apple Support
Crucial comes highly recommended. You can use their scanner here > Crucial.com - Crucial System Scanner
Take out the RAM modules and clean the contacts. Then insert one module at a time in each bay in order to test if you have a faulty RAM module or RAM bay.
Ciao.
OK thank you both for your answers. I'll try this week and tell you if its ok or not.
🙂
OK. I've replaced my ram with the originals. But I'm always blocked on the gray screen. I made a hardware test and there are no problems.
I also made the fsck command and nothing is wrong. I reseted the pram and smc.
In safe mode I still get the gray screen. I don't know what's wrong.
I would try to boot into the recovery partition and Run Disk Utility>First Aid.
If no success, a reinstall of the OSX may be in order.
Ciao.
I've alwa the grey screen. When I try booting, safe mode, recovery mode even internet recovery mode. What can I do ?
If you cannot get into Internet recovery by booting the MBP with the OPTION + COMMAND + R keys, then the only realistic option is a visit to an Apple store genius bar or a AASP.
Ciao.
I now can boot sometimes. But when I start using my computer, he just shutdown by himself. Here is the log of my macbook:
Anonymous UUID: 8382D5C7-3C56-071B-5073-655DAE16DB99
Mon Jul 20 20:57:02 2015
*** Panic Report ***
panic(cpu 7 caller 0xffffff8025f44355): "Spinlock acquisition timed out: lock=0xffffff80332b7308, lock owner thread=0xffffff803f2f0000, current_thread: 0xffffff80326f34b8, lock owner active on CPU 0x0, current owner: 0xffffff803f2f0000"@/SourceCache/xnu/xnu-2782.30.5/osfmk/i386/locks_i386.c:378
Backtrace (CPU 7), Frame : Return Address
0xffffff80bf7a3e60 : 0xffffff8025f2bda1
0xffffff80bf7a3ee0 : 0xffffff8025f44355
0xffffff80bf7a3f70 : 0xffffff8025f421af
0xffffff80bf7a3fb0 : 0xffffff80260125b7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14E46
Kernel version:
Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64
Kernel UUID: E3C26B2F-8B97-3F1D-B193-690F7E34F830
Kernel slide: 0x0000000025c00000
Kernel text base: 0xffffff8025e00000
__HIB text base: 0xffffff8025d00000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 300794184138
last loaded kext at 246107181531: com.apple.filesystems.msdosfs 1.10 (addr 0xffffff7fa9461000, size 69632)
last unloaded kext at 196035801667: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7fa6d90000, size 65536)
loaded kexts:
com.regularrateandrhythm.driver.RowmoteIREmu 1.2
com.tuxera.filesystems.tufsfs.fusefs_txantfs 2011.4.23
com.intel.kext.intelhaxm 1.1.1
com.apple.filesystems.msdosfs 1.10
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.3.5f8
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 110.19.6
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 272.18.1
com.apple.driver.AppleHDA 272.18.1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.kext.AMDFramebuffer 1.3.2
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.AMDRadeonX3000 1.3.2
com.apple.kext.AMD6000Controller 1.3.2
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.10.24
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 327.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.3
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSerialFamily 11
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 97.4
com.apple.driver.DspFuncLib 272.18.1
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAcceleratorFamily2 156.16
com.apple.kext.AMDSupport 1.3.2
com.apple.AppleGraphicsDeviceControl 3.10.24
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.5f8
com.apple.iokit.IOBluetoothFamily 4.3.5f8
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.10.24
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.driver.AppleHDAController 272.18.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 272.18.1
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.iokit.IOUSBMassStorageClass 3.7.2
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.7
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 397
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro8,2, BootROM MBP81.0047.B2A, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.5f8 15969, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: KINGSTON SH103S3480G, 480,1 GB
Serial ATA Device: ST9500325ASG, 500,11 GB
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: Composite Device
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
Delete these items and see if there is any improvement. They are candidates that may be causing your difficulties.
Ciao.
Thank for your answer again. But how can I delete those items ?
Go to the respective developers web sites and look for uninstall instructions.
Ciao.
Thank you a lot for you answer. You saved my life. I removed Rowmote and tuxera NTFS and updated intel haxm.
For the moment everything is ok. Thank you a lot 🙂
Crash and Error 4mem/64 in Apple Hardware Test
