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Unable to see Settings bar when iPod Shuffle connected

I have recently connected my iPod shuffle to my macbook air in order to remove and add some tunes, however although I am able to see the iPod in iTunes when connected to the mac, the music bar does not appear in the side bar and the tunes on the iPod are greyed out, the sync option is also not shown. I have already tried the 5 R's but this has not sorted the problem. Please can someone advise how to fix the problem. Thanks

iPod shuffle, 1GB

Posted on Jun 30, 2015 1:28 PM

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Unable to see Settings bar when iPod Shuffle connected

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