Movies rented on ITunes will not play. How do I get them to play?
I rented two movies for a 14-hour flight to Hong Kong. I rented them the night before the flight. I watched them download.
Now, I'm out over the Pacific Ocean. When I tried to play the movies, they would not play. The "PLAY" button was there, but when I pressed it...nothing. I also bought (as opposed to rented) Season 18 of South Park (highly recommended). It downloaded just fine and I'm able to play it. However, neither of the movies I rented are able to be played.
I rented the movies on an IPad Air running IOS 8.3 (12F69).
This is super-frustrating since I had looked forward to whiling away some of the hours on this LONG flight watching a couple of movies. Now I can't.
One bit of advice I read was to sign out, then back into ITunes. I tried that. After I signed back in, the "PLAY" button disappeared for both movies. It was replaced with the option to rent the movie again.
What the heck? How do I get my rented movies to play? I keep hearing this legend of Apple and how friendly their products are. But I've honestly had just as many or more problems using Apple products as I have had on Windows-based machines. This is aggravating!
Thanks in advance for any help.
iPad Air, iOS 8.3