marxmarvelous

Q: Playlists and music are not syncing (can't add any music to my iPhone now)

I've been having a lot of trouble with Apple Music! I have a pretty large iTunes library (25k) and have been using iTunes Match. At first things seemed okay on my iPhone 6. I added a couple of albums and it was good.

 

Then I got iTunes 12.2 and the music I added from Apple Music showed up greyed out. Nothing I did seemed to make those songs want to become available. I saw someone posted to delete the songs from the iPhone library and then add them using your Mac and then it would show up on both. No dice. I toggled Music on and off and had it re-download my music library to my iPhone. I still can't see the albums I added on my Mac (and which are clearly in my Mac library).


Now I can't add anything to my iPhone library. When I browse for an album not on my iPhone and click the "Add to My Music" button, it says okay, does the check mark thing, and then a few seconds later the icon switches back from a checkmark to a plus sign.

 

Basically I can't add music to my iPhone at all because I can't sync it to my computer (since now it syncs only through Apple Music), it isn't syncing changes from my Mac to my iPhone, and I can't add anything from Apple Music to my iPhone. Help!

iPhone 6, iOS 8.4

Posted on Jun 30, 2015 6:56 PM

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Q: Playlists and music are not syncing (can't add any music to my iPhone now)

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  • by CassieLeda,

    CassieLeda CassieLeda Aug 6, 2015 6:15 AM in response to tomwynne
    Level 1 (0 points)
    iTunes
    Aug 6, 2015 6:15 AM in response to tomwynne

    I do have iTunes 12.2.  But I'm using a PC, not a Mac.  I can't find "System Preferences" anywhere.  I wonder if I now need to go into the Apple Store Genius Bar??!!  Thanks for trying to help me solve this annoying problem!

  • by tomwynne,

    tomwynne tomwynne Aug 6, 2015 6:26 AM in response to CassieLeda
    Level 1 (4 points)
    iPad
    Aug 6, 2015 6:26 AM in response to CassieLeda

    Sorry I can't be much help with a PC... I would assume that iCloud Music Library is available across devices, but I could be wrong.  Maybe you need the iCloud for Windows application installed on your PC?  Hopefully there are some Windows users in the thread that can help out?

  • by tomwynne,

    tomwynne tomwynne Aug 6, 2015 6:27 AM in response to CassieLeda
    Level 1 (4 points)
    iPad
    Aug 6, 2015 6:27 AM in response to CassieLeda
  • by chrisfromtemplestowe lower,

    chrisfromtemplestowe lower chrisfromtemplestowe lower Aug 6, 2015 7:02 AM in response to tomwynne
    Level 1 (0 points)
    Aug 6, 2015 7:02 AM in response to tomwynne

    Not really, you see it seems to have only 2 options.

     

    Use Apple Music and access all your music solely in the cloud (thus incurring downloads of data everywhere you go for any songs you listen to) and manage all your music in the cloud.

     

    Just use the music on your device (ie turn off Cloud Sync).  This will allow you to utilise your playlists and music locally on your device, but you will still be able to listen to albums and singles via Apple Music.  Just not create playlists.

     

    An option I believe most would have expected is to share playlists across devices, but have the device access music on the device and only Apple Music when the song is not available on that device.  This approach would seem logical to most and would certainly start to offer a superior service to Spotify.  One of the reasons I (and most people I know) limit their spotify usage is because it is constantly downloading.  Try that on a road trip somewhere and you will use most of your data by the end of the first day.

  • by mattkeos,

    mattkeos mattkeos Aug 6, 2015 12:29 PM in response to coocooconor
    Level 1 (0 points)
    Aug 6, 2015 12:29 PM in response to coocooconor

    This is awesome! I've been searching for an answer for forever!!!!!

  • by Godsgamer,

    Godsgamer Godsgamer Aug 8, 2015 12:28 AM in response to marxmarvelous
    Level 1 (0 points)
    Aug 8, 2015 12:28 AM in response to marxmarvelous

    Hi,

     

    Have had the same problems as you, i managed to fix it.

     

    If you go to your ios device and into Settings -> Music than go and switch of sync to icloud music library, it should sync however you have your music layed out on your mac and should sync everything currently.

  • by TattooedCarrot,

    TattooedCarrot TattooedCarrot Aug 8, 2015 1:11 PM in response to amirisalman
    Level 1 (4 points)
    Aug 8, 2015 1:11 PM in response to amirisalman

    This is the issue, if you're using iTunes music subscription service it defaults to cloud based sourcing and takes away the traditional way of syncing selected folders. If you want the old way back you must disable cloud based by going to settings > music > and toggle off the iTunes Cloud Music option.

  • by Samuel_70,

    Samuel_70 Samuel_70 Aug 11, 2015 1:49 AM in response to TattooedCarrot
    Level 1 (0 points)
    Aug 11, 2015 1:49 AM in response to TattooedCarrot

    Turning off iCloud sync does the trick.

     

    But what if I still want to use Apple Music on my iPhone ?

    Is it true that when iCloud sync is on and I chose to play random tunes, it will only play those from my Apple Music selection ? Not the manually added ones.

  • by Scott549,

    Scott549 Scott549 Aug 12, 2015 9:05 PM in response to marxmarvelous
    Level 1 (100 points)
    Apple Music
    Aug 12, 2015 9:05 PM in response to marxmarvelous

    This is how it should work. Both Mac and iPhone have iCloud music turned on.  You make a new playlist on the Mac.  Then you open the music app on the phone.  The new playlist is there.  That doesn't seem too hard, but Apple has managed to screw this up.  I was able to get the playlist to show up on my phone by doing a sync and waiting about 15 minutes.  Turning iCloud music off and then on again on the phone is a very impractical solution because my library has thousands of songs and that takes a long time.

     

    I am still waiting for a solution of how to remove music from the phone to make more space.  I have the setting checked to sync only checked songs.  I should be able to uncheck songs on the Mac and then do a sync to remove those songs from the phone.  But it doesn't work.

  • by RMJFlack,

    RMJFlack RMJFlack Aug 13, 2015 4:16 AM in response to marxmarvelous
    Level 1 (8 points)
    Wireless
    Aug 13, 2015 4:16 AM in response to marxmarvelous

    to me the interesting question still is how do they get into a mess like this.  Yes we can speculate their priority is pushing their content not helping us managing our libraries, but do they do ANY User beta testing at all?  It would have taken them about five seconds to realize the chaos they'd be causing.  I can't decide if the root cause is arrogance or incompetence or both.

  • by Samuel_70,

    Samuel_70 Samuel_70 Aug 13, 2015 4:29 AM in response to marxmarvelous
    Level 1 (0 points)
    Aug 13, 2015 4:29 AM in response to marxmarvelous

    My main problem is that, as a live music fan and collector, I have a lot of official bootlegs collected over the years (Phish, Wilco,...etc).

    Obviously none of them are present in the iTunes catalogue which means that they must be uploaded from my iMac to iCloud so that I can listen to them on my iPhone.

    This is counter productive.

     

    Why on earth can't I manually transfer my music from my iMac straight to my iPhone and sill enjoy Apple Music from the cloud ?

  • by pedz,

    pedz pedz Aug 13, 2015 5:50 AM in response to Samuel_70
    Level 1 (10 points)
    Aug 13, 2015 5:50 AM in response to Samuel_70

    "official bootlegs" ?  I need to check with my friend about that.  He is a big bootleg fan but I didn't think they were "official".

     

    In any case, I agree with your basic premise.  They could of kept the old method of sync'ing along with any new features.  It would have involved a fairly complex set of options so perhaps that is why.  For example, when I sync, do I want to sync my music via USB and consume all of that space on my iphone?  etc.  But many of those options already exist.

  • by Craig F.,

    Craig F. Craig F. Aug 13, 2015 11:38 AM in response to marxmarvelous
    Level 1 (5 points)
    Aug 13, 2015 11:38 AM in response to marxmarvelous

    marxmarvelous,

     

    Thank you so much, you solved a problem where my iTunes Apple Music songs where not showing up in my playlist, but it said there where. I followed you instructions on the bottom of your post and my problem was solved. Again thank you so much Craig

  • by NancyMT,

    NancyMT NancyMT Aug 16, 2015 1:33 PM in response to easyJai
    Level 1 (0 points)
    Aug 16, 2015 1:33 PM in response to easyJai

    Using your response, I FINALLY got all the music downloaded, but it the playlist doesn't show as a playlist. At least it's on the iPhone.

  • by Samuel_70,

    Samuel_70 Samuel_70 Aug 16, 2015 2:38 PM in response to pedz
    Level 1 (0 points)
    Aug 16, 2015 2:38 PM in response to pedz

    Hi Pedz,

     

    Just a few examples of "official bootlegs":

    https://archive.org/details/etree hundreds of tape & trade-friendly bands (from The Grateful Dead to The Smashing Pumpkins)

    http://wilco.kungfustore.com/roadcase.html

    http://www.livedownloads.com/

    http://www.livephish.com/browse/music/latest

    http://live.brucespringsteen.net/catalog.aspx

    http://livemymorningjacket.com/

    ...and many more.

     

    Apple doesn't know any of these, nor any of the hundreds live shows I patiently collected, ripped, tagged,...

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