Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes 12.2 Requirement Error

When trying to install iTunes 12.2 in Windows Vista, the installer states that Windows 7 is required, then aborts the install, even though the download page states that the requirements include XP and Vista.

iPhone 5, Windows Vista

Posted on Jun 30, 2015 6:14 PM

Reply
2 replies

Jul 1, 2015 3:17 PM in response to brihar73

Hello brihar73,


Welcome to the Apple Support Communities!


I understand that you would like to enjoy Apple Music on your Windows computer running Vista, but have not been able to install the update.


I apologize for the confusion, but the reason your computer is unable to install iTunes 12.2.0 is because Windows 7 or later is required. Please refer to the link and information below which outline the Windows System Requirements for iTunes 12.2.0.


Apple - iTunes - Download iTunes Now


Windows System Requirements

  • PC with a 1GHz Intel or AMD processor with support for SSE2 and 512MB of RAM
  • To play Standard Definition video from the iTunes Store, an Intel Pentium D or faster processor, 512MB of RAM, and a DirectX 9.0-compatible video card is required.
  • To play 720p HD video, an iTunes LP, or iTunes Extras, a 2.0GHz Intel Core 2 Duo or faster processor, 1GB of RAM, and an Intel GMA X3000, ATI Radeon X1300, or NVIDIA GeForce 6150 or better is required.
  • To play 1080p HD video, a 2.4GHz Intel Core 2 Duo or faster processor, 2GB of RAM, and an Intel GMA X4500HD; ATI Radeon HD 2400; Nvidia GeForce 8300 GS or better is required.
  • Screen resolution of 1024x768 or greater; 1280x800 or greater is required to play an iTunes LP or iTunes Extras
  • 16-bit sound card and speakers
  • Broadband Internet connection to use Apple Music, the iTunes Store, and iTunes Extras
  • iTunes-compatible CD or DVD recorder to create audio CDs, MP3 CDs, or back-up CDs or DVDs. Songs from the Apple Music catalog cannot be burned to a CD.

  • Windows 7 or later
  • 64-bit editions of Windows 7 and Windows 8 require the iTunes 64-bit installer; for more information, visit www.itunes.com/download
  • 400MB of available disk space
  • Screen reader support requires Window-Eyes 7.2 or later; for information about accessibility in iTunes, visit www.apple.com/accessibility
  • iTunes is now a 64-bit application on 64-bit versions of Windows 8 and 7. Some third-party visualizers may no longer be compatible with this version of iTunes. Please contact the developer for an updated visualizer that is compatible with iTunes 12.1 or later
  • Apple Music, Apple Music Radio, iTunes in the Cloud, and iTunes Match availability may vary by country


If you have uninstalled the previous version of iTunes, 12.1.2, and need to re-install it on your computer, please use the links attached below to do so.


iTunes 12.1.2 for Windows (32 bit)


iTunes 12.1.2 for Windows (64-bit)


Have a great day,

Joe

iTunes 12.2 Requirement Error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.