Q: iPhone 5c can't activate

Hi!

I Currently own an iPhone 5c. I use it as an iPod because the SIM card reader (whatever the name is) is broken. My iPhone lagged a lot so I restored it to give it a new start. But when I tried to activate my phone, I couldn't because I needed a SIM Card to activate it. I have a SIM card, but the reader is broken. How do I activate it? Thanks!

iPhone 5c, iOS 8.3, null

Posted on Jun 30, 2015 6:29 PM

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Q: iPhone 5c can't activate

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by brenden dv,

brenden dv Jul 2, 2015 2:48 PM in response to Ma.hockey33
Community Specialists

Jul 2, 2015 2:48 PM in response to Ma.hockey33

Hello Ma.hockey33,

I'm sorry to hear you are having this issue with your iPhone. Based on the symptoms you are describing and the noted issue with your SIM card reader, you may need to have your iPhone evaluated and/or serviced. You may find the following page helpful:

Apple - Support - Service Answer Center

If there is a chance that the SIM card reader is not physically broken, you may want to try the troubleshooting outlined in this article as well:

If you see 'No SIM' alert on iPhone - Apple Support

Sincerely,
- Brenden
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