HT201263: If you can't update or restore your iPhone, iPad, or iPod touch

Learn about If you can't update or restore your iPhone, iPad, or iPod touch
LilYorkiee

Q: PLEASE HELP ME! my iphone 5c cant restore, it tells me " the iphone cant be restored because the firmware file was corrupt disconnect and reconnect then try again" i have tried 3 times with same result

okay so my iphone wont turn on, its stuck in recover mode, i tried to update my iphone then it told me that it could not update because the iphone was not found. i thought that was pretty strange so i tried to restore it instead and after trying that it told me that the firmware file is corrupt.. i don't know what to do anymore and i just want to be able to use my phone again

iPhone 5c, iOS 8.3

Posted on Jun 30, 2015 8:13 PM

Close

Q: PLEASE HELP ME! my iphone 5c cant restore, it tells me " the iphone cant be restored because the firmware file was corrupt disconn ... more

  • All replies
  • Helpful answers

  • by LilYorkiee,

    LilYorkiee LilYorkiee Jun 30, 2015 8:43 PM in response to LilYorkiee
    Level 1 (0 points)
    Jun 30, 2015 8:43 PM in response to LilYorkiee

    i have been sitting here for at least 4 hours trying to fix it but i just don't know what to do anymore and im guessing people cant help me because no one is saying anything

  • by Luby604,

    Luby604 Luby604 Sep 25, 2015 8:54 PM in response to LilYorkiee
    Level 1 (0 points)
    Sep 25, 2015 8:54 PM in response to LilYorkiee

    Hey Lil Yorkie I can help you!

     

    I just updated to an iPhone 6S and got the message, I was stressed out all morning!

     

    I searched all these forums and couldn't find anything, I called apple support and they basically said your SOL

     

    So I searched some more and found this

     

     

     

     

    It cost 30 bucks US (I'm in Canada , so it cost me a bit more ), so I not only had to pay $1300 + for my phone but I had to pay another $30 US for this.. oh well at least I got everything back.

     

    Get your act together Apple, why aren't you offering this service?

     

    OK my good deed for the day is done lol

     

    <Link Edited by Host>