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WARNING: iCloud Music Library just destroyed my Mac's iTunes Library

I have a 13000 song library on my iMac. Installed iOS 8.4 on my iPhone this morning and had Apple Music and iCloud Music Library going...Everything was working fine on the device. Got home and installed 10.10.4 and iTunes 12.2 on my iMac. It asked to turn on iCloud Music Library and I accepted. All of the sudden it starts overwriting my album art with completely wrong art (example: Weezer showed art for a Radiohead album) on both my iMac AND my iPhone, screwing up metadata by putting random songs in albums where they didn't belong (there was a Cursive album where the first track was listed as a Foo Fighters song). Even worse, when I'd click to listen to certain songs, it would play the wrong song/artist, like the metadata was hijacked. What in the ****? I've had this library organized perfectly for the better part of a decade and Apple Music screwed it up in minutes.


I was able to restore everything through a Time Machine backup and made sure NOT to turn on iCloud Music Library when I re-opened the .itl file. What a disaster. Hopefully someone from Apple reads this. Thinking it may have something to do with a iTunes Match account I had briefly a few years back. But yikes, can't believe how much damage it did in 5 minutes.

Posted on Jun 30, 2015 7:45 PM

Reply
625 replies

Jul 7, 2015 2:39 AM in response to Frank Berzau

Frank, Tx but it did not work too.

I tried this too - left the purchased ones but all of the songs were coming back all the time. Than I thought to leave it for an hour. Still it did not help. Looks to me like Apple is most probably working on this problem so in the meantime we will not be using the iCloud until real fix will be issued. It just too many issues and every time something else coming with new problems.


Even when I at the beginning left my iCloud on, I counted 81 songs that were on my HDD, but Apple insisted that I have to download them from iCloud and when I did they were DRM. Well I said to myself, I can live with this and added those songs from my HDD again, fixed all the tags... and the next morning I've found another few hundreds with the same problem. That was probably caused because the iCloud takes very long time to actually cross reference all the songs that are in the iTunes.


The more shocking stuff were my own family videos that were also supposedly matched by iCloud!!! and shown as "Download from iCloud".

I mean enough is enough!

Jul 7, 2015 9:26 AM in response to Tuff Ghost

well this is a total mess, loaded up itunes to add some new music and nothing there, only music downloaded from itunes which is really the trash they gave away a few christmas ago. Only recent library i have is the same day as i logged in previous ones are back to 2012.


didnt sign up to cloud, didnt sign up to the streaming service.


this is a total joke

Jul 7, 2015 9:45 AM in response to Tuff Ghost

Here is the solution....you need to go into your settings then select the 'music' icon..where it says 'iCloud Music Library' - slide the bar to the off

position - That is basically it...now go back into your iTunes and resync your phone once you've done that select your phones music option in the left hand side column and hey presto your music playlist has re-appeared...HERE"S THE BUM DEAL THOUGH....you have to retick every **** playlist box you added before and even worse when you select to resync...it has to go back adding every single track back to those playlist...at leaat you get everything back as before but it would have been nice if Apple had warned us of this.....Always trying to change sh*t up that doesn't want or need changing.

Jul 7, 2015 10:26 AM in response to scorpioMKD

but that only fixes iphone and possibly ipad issues, if your itunes library is screwed then it doesnt help and next time you try and sync a device it wants to wipe all of the music off the device completely as there is nothing in the library.


and not all ios 8 devices show the icloud music ours shows show apple music thats all

Jul 7, 2015 10:32 AM in response to eeslick

IT DID IT AGAIN!!!!


I am beside myself. After 4 days of rebuilding my entire library, this morning iTunes gave me the BBOD when I scrolled by one particular album -- an album I had deleted from my library but still showed up in my viewer because there was a copy of it in the cloud. Of course, I couldn't delete it from the cloud because to so that you have to turn back on iTunes match and I wasn't about to do that. So, anyway, it keeps crashing, so I think I should toss out the .itl file and let it rebuild the library from my now very clean and organized music folder. IT RESCANNED THE FOLDER AND RE-****** UP THE FILES. Now, its all chaos again. names, pictures, files mismatched, duplicated and scattered all over. I am NOT connected to the cloud but in the scanning my library and processing the files it decided to ruin my library again. I have a backup I can restore from, but I am inclined instead to throw my laptop through the window of the closest Mac store. (not really, internet police.)

Jul 7, 2015 11:58 AM in response to Tuff Ghost

I really appreciate how apple team care about music and make efforts to provide with features that just transform our music libraries into such a great thing we can enjoy equally on all our Apple devices. The idea is really great... If it worked properly. It happens that it doesn't. If I add a new album to my music library from my iPhone Apple music inexplicably only adds some tracks (seems like only the ones I don't have in an other album).. The same when I want to turn an album available offline. If I force to put that song in, it somehow duplicates every single track with the same name I've got elsewhere. I've lost 3 hours trying to reorganise my U2 album yesterday because when I finally thought they were ok (checking from my iPhone) I opened my Mac and guess what? Everything duplicated and showing incomplete albums. Those are the worst features of apple music, but it has more issues. Album artwork doesn't sync properly either. It seems to set the first random artwork it finds for the same song name on iTunes Store, doesn't even check if that's from the same album.


In general, I do appreciate apple's efforts so far and I do have to say that despite those issues I would love the system. Nevertheless, Apple, please, turn Apple music and its syncing system better soon. Music lovers also stream, you know? The difference is that we do care about our music library and currently your system doesn't seem to care about ours. For Apple music, a service that's been offered saying it would change the way we enjoy music, what Apple offers right now is definitely unacceptable! Please work hard on it for the next months, it does need it.

Jul 7, 2015 12:44 PM in response to Tuff Ghost

Here's my story:

1. I have never used Match or iCloud for that matter.

2. I upgraded to itunes 12.2 on Sunday 5th of July

3. Turned on Apple Music and let it scan and upload my library


Result:

1. Itunes library on Mac is fine. No changes to any file or metadata. (All DateModifieds are from before July 5, except the apple music songs I added to playlists)

2. The library as presented on my iPhone (iCloud) is a big mess:

- Apple Music tried to match my library but got almost everyrhing wrong thats not dead obvious

- None of my own recorded music works, All live- and ancient bootleg albums are matched incorrectly to studio versions

- A lot of music that have iCloud-status "uploaded" on my Mac are visible on the iPhone (in iCloud therefore) but cannot be played.

3. Playlists with Apple Music tracks created/edited on both Mac and iPhone synch nicely and work fine.


So, while I see problems on the iPhone (and therefore my library that was matched/uploaded to iCloud), it never touched my local iTunes library.


Why is this? Its different from lots of disasters described in this thread...

1. Apple already changed something on/before July 5?

2. I have a certain combination of history or sequence-of-events, and/or settings that prevent changing my local iTunes database..?

WARNING: iCloud Music Library just destroyed my Mac's iTunes Library

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