Tuff Ghost

Q: WARNING: iCloud Music Library just destroyed my Mac's iTunes Library

I have a 13000 song library on my iMac. Installed iOS 8.4 on my iPhone this morning and had Apple Music and iCloud Music Library going...Everything was working fine on the device. Got home and installed 10.10.4 and iTunes 12.2 on my iMac. It asked to turn on iCloud Music Library and I accepted. All of the sudden it starts overwriting my album art with completely wrong art (example: Weezer showed art for a Radiohead album) on both my iMac AND my iPhone, screwing up metadata by putting random songs in albums where they didn't belong (there was a Cursive album where the first track was listed as a Foo Fighters song). Even worse, when I'd click to listen to certain songs, it would play the wrong song/artist, like the metadata was hijacked. What in the ****?  I've had this library organized perfectly for the better part of a decade and Apple Music screwed it up in minutes.

 

I was able to restore everything through a Time Machine backup and made sure NOT to turn on iCloud Music Library when I re-opened the .itl file. What a disaster. Hopefully someone from Apple reads this. Thinking it may have something to do with a iTunes Match account I had briefly a few years back. But yikes, can't believe how much damage it did in 5 minutes.

Posted on Jun 30, 2015 7:45 PM

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Q: WARNING: iCloud Music Library just destroyed my Mac's iTunes Library

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  • by JazzmanJohn,

    JazzmanJohn JazzmanJohn Jul 4, 2015 9:05 AM in response to Jon Sutton
    Level 1 (10 points)
    Mac OS X
    Jul 4, 2015 9:05 AM in response to Jon Sutton

    I deleted my iPhone library by not checking the music sync in the settings in iTunes before I synced my iMac to the iPhone. There were a few songs left on the phone, but I deleted them in the phone settings. I synced my entire music library back to my phone, but that was not the end of it. My phone is disconnected from my computer, but it is still "repopulating " my music library on the phone. Explain that one! As I type, the number of songs in each Genre is slowly increasing to complete the process. That's a mystery to me. I just hope all of my songs will be there when this is over. What a nightmare! Never again will I knowingly allow a third party to tamper with my music library.

  • by n3nto,

    n3nto n3nto Jul 4, 2015 10:09 AM in response to Tuff Ghost
    Level 1 (19 points)
    Jul 4, 2015 10:09 AM in response to Tuff Ghost

    My Albums, My holiday clips (the ones u stream to Apple tv)  ALL F***** GONE.

     

    I mean for crying out loud I know I should have backups (and i dont) but is this for real?

  • by Scottyboy99,

    Scottyboy99 Scottyboy99 Jul 4, 2015 10:36 AM in response to johnnyrockedit
    Level 1 (79 points)
    Apple Watch
    Jul 4, 2015 10:36 AM in response to johnnyrockedit

    johnnyrockedit. My library seems ok. I have not seen any mangling of the local iTunes library yet. for analyst purpose - I was/still am a itunes match customer, I did NOT join apple music (not my thing at all). I just wanted to continue with match using what I own as I have done for a few years. When I installed iTunes 12.2 I saw the iTunes cloud library was enabled/on by default but Apple music was not on. as at now I see no issues. That's not to say I won't do and as such I have all backed up. The only thing I worry about, if the new iTunes does the same as before, after a period of 7 days match always does an update on its own and sends info to apple and awaits a results delivery from apple. Unfortunately that always happened and will attempt to run every time one launches iTunes until it completes this. I wonder if new iTunes will do same in a few days and whether this cycle will be a catalyst for corruption. My gut feeling is no, my sense is that joining Apple music is the trigger as opposed to being a match only customer. It seems every problem reported is from users who have joined/trialled apple music

  • by n3nto,

    n3nto n3nto Jul 4, 2015 10:39 AM in response to Scottyboy99
    Level 1 (19 points)
    Jul 4, 2015 10:39 AM in response to Scottyboy99

    Didnt join either Apple Music or Match and the only thing I have left is the music I bought from Apple. total wipeout of everything else

     

    My holiday/family clippppssss FFS

  • by Scottyboy99,

    Scottyboy99 Scottyboy99 Jul 4, 2015 10:45 AM in response to n3nto
    Level 1 (79 points)
    Apple Watch
    Jul 4, 2015 10:45 AM in response to n3nto

    OK thank you. Scuppers that theory then. Guess I've been fortunate. Backup on standby just in case. Apple have let us down here, I hope they are taking this seriously. The glitches are getting reasonable coverage on various sites so hopefully they will address it

  • by NextelMichaelG,

    NextelMichaelG NextelMichaelG Jul 4, 2015 10:46 AM in response to Zackadelic
    Level 1 (19 points)
    Apple TV
    Jul 4, 2015 10:46 AM in response to Zackadelic

    Hey, thanks so much for your help/response/post!!! I'm currently on HOLD with Apple Support.. have a feeling I'm just going to hang up on them, they don't understand the extent of my problem...

     

    I want to ask you, will this fix the issue in Apple Music on my iOS devices as well? Accepting iCloud Music Library on my desktop just jacked up my Apple Music Playlists EVERYWHERE!!!!! :-(

     

    They better get their act together, I've been a premium user with Spotify for over 2 years and I've never had my Playlists corrupted. iTunes is the death of Apple!

  • by n3nto,

    n3nto n3nto Jul 4, 2015 10:51 AM in response to Scottyboy99
    Level 1 (19 points)
    Jul 4, 2015 10:51 AM in response to Scottyboy99

    How are they going to address having deleted clips of a lot of my families events? Its not a glitch that is recoverable its a Forever Wipeout

  • by johnnyrockedit,

    johnnyrockedit johnnyrockedit Jul 4, 2015 10:58 AM in response to n3nto
    Level 1 (0 points)
    Jul 4, 2015 10:58 AM in response to n3nto

    Is it gone from your library and the local storage spot? Check your folders. I'm curious if it's still intact but apple just isn't reading it. as of now, apple isn't recognizing a fourth of my library's album art (Minor but still hours of work)

  • by JazzmanJohn,

    JazzmanJohn JazzmanJohn Jul 4, 2015 11:05 AM in response to Tuff Ghost
    Level 1 (10 points)
    Mac OS X
    Jul 4, 2015 11:05 AM in response to Tuff Ghost

    All seems normal now after restoring my iTunes library with a backup through Time Machine, deleting music from all portables and then resyncing them. At least it looks that way. Only playing a lot of music will tell. I mean isn't that why we use all this stuff anyway....to hear all the music we love the way we want it and when? I don't know about everyone else, but I'm tired of spending all this time dealing with tech issues. I'm here to listen to and discover music!!!!! I'll keep ya posted.

  • by n3nto,

    n3nto n3nto Jul 4, 2015 11:13 AM in response to johnnyrockedit
    Level 1 (19 points)
    Jul 4, 2015 11:13 AM in response to johnnyrockedit

    Johnnyrockedit

    Good lord I was having a meltdown, everything seems to be there in the folders as you so suggested. Itunes is simply not recognising any of my albums or home movies. Why didnt I do this sooner

     

    verifying and Backing up now...!

    Tks

  • by Dr.kyle,

    Dr.kyle Dr.kyle Jul 4, 2015 11:14 AM in response to Tuff Ghost
    Level 1 (5 points)
    Jul 4, 2015 11:14 AM in response to Tuff Ghost

    I may only have 213 songs, but it still made me mad when iCloud music library changed all of my music's albums and deleted my playlists. Luckily I didn't update iTunes immediately, so i was able to stop the corruption that apple has started. I would love to pay apple ten dollars a month for their apple music services, but not if it destroys my music, much less the poor people with 13,000 songs and years of effort and organization.

  • by n3nto,

    n3nto n3nto Jul 4, 2015 11:35 AM in response to Dr.kyle
    Level 1 (19 points)
    Jul 4, 2015 11:35 AM in response to Dr.kyle

    It is going to take me ages to restore my library as it was before but Im so happy I haven't lost my clips and music that I couldn't care less!

     

    Nothing like the impact of staring at a  BLANC Itunes!

     

    BTW Mobile applications from my iphone also not recognised, when I sync(d) my Iphone just now it transferred all my apps, 200 of them, as if I had never done so before.

  • by karenmom,

    karenmom karenmom Jul 4, 2015 11:54 AM in response to Tuff Ghost
    Level 1 (5 points)
    iTunes
    Jul 4, 2015 11:54 AM in response to Tuff Ghost

    Using pieces from the end of this post, I was able to return My Music and Playlists on my iMac and on my iPhone 5S.


    I'll share what I did to turn off Apple Music and iCloud Music Library and regain control over iTunes on my iPhone 5S:


    I started with syncing my iPhone 5S to my iMac (iTunes) via USB not WiFi. Once it was synced, I opened preferences in iTunes and turning off anything that had to do with Apple Music. I did the same thing with my iPhone 5S: Settings ->Music->then turned off Show Apple Music and iCloud Music Library. Once I completed these steps, I synced my iPhone again and thankfully, all my playlists and music returned to iTunes in my iPhone.


    I do not like the new iTunes interface at all. I am not a fan of Apple Music. Since the new Music service changes the iTunes library on my iPhone 5S, I will not be using Apple's music streaming service. Don't mess with my iTunes, Apple!

     

    http://appleinsider.com/articles/15/07/01/apple-music-users-complain-icloud-musi c-library-deletes-renames-itunes-content

  • by Jeff Critelli,

    Jeff Critelli Jeff Critelli Jul 4, 2015 12:14 PM in response to Tuff Ghost
    Level 1 (5 points)
    Jul 4, 2015 12:14 PM in response to Tuff Ghost

    The fix did not work for me... Now I have TV shows that are in the music folder and I can not change them back to TV Show mode. If I get info the option only offers audio formats and no video formats.

  • by JazzmanJohn,

    JazzmanJohn JazzmanJohn Jul 4, 2015 1:41 PM in response to Tuff Ghost
    Level 1 (10 points)
    Mac OS X
    Jul 4, 2015 1:41 PM in response to Tuff Ghost

    Another thing you will discover in iOS 8.4, if you haven't already, is it is very difficult to shuffle an artist's songs and impossible for a genre. Instead of making the functionality of iOS better, they have made it harder. I have another app that I use that mirrors iTunes and let's you play songs anyway you want and EQ them in real time. Much better. I don't know what the gurus are thinking.

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