Tuff Ghost

Q: WARNING: iCloud Music Library just destroyed my Mac's iTunes Library

I have a 13000 song library on my iMac. Installed iOS 8.4 on my iPhone this morning and had Apple Music and iCloud Music Library going...Everything was working fine on the device. Got home and installed 10.10.4 and iTunes 12.2 on my iMac. It asked to turn on iCloud Music Library and I accepted. All of the sudden it starts overwriting my album art with completely wrong art (example: Weezer showed art for a Radiohead album) on both my iMac AND my iPhone, screwing up metadata by putting random songs in albums where they didn't belong (there was a Cursive album where the first track was listed as a Foo Fighters song). Even worse, when I'd click to listen to certain songs, it would play the wrong song/artist, like the metadata was hijacked. What in the ****?  I've had this library organized perfectly for the better part of a decade and Apple Music screwed it up in minutes.

 

I was able to restore everything through a Time Machine backup and made sure NOT to turn on iCloud Music Library when I re-opened the .itl file. What a disaster. Hopefully someone from Apple reads this. Thinking it may have something to do with a iTunes Match account I had briefly a few years back. But yikes, can't believe how much damage it did in 5 minutes.

Posted on Jun 30, 2015 7:45 PM

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Q: WARNING: iCloud Music Library just destroyed my Mac's iTunes Library

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  • by Banksy11,

    Banksy11 Banksy11 Jul 11, 2015 3:55 PM in response to Tuff Ghost
    Level 1 (0 points)
    Jul 11, 2015 3:55 PM in response to Tuff Ghost

    I HAVE NOT UPGRADED TO ITUNES 12.2 BUT I'M TRIALING THE NEW APPLE MUSIC WHILST SUBSCRIBING TO THE EXISTING ITUNES MATCH....

    i've added music into my music as it is now on the new app. when i open iTunes on my mac none of the artwork exists for the music i have added from the streaming service. iTunes Match and Apple Music do not work together.... Complimentary.... Hmmmm????? Do not risk your library upgrading to 12.2.... So glad i haven't. My music is sacred and has took me a long time to get it to how i like it. I do not know the solution other than everybody on here including myself Fck into Apple and the shoddiness of all this. If you have'nt upgraded to iTunes 12.2 download all your files NOW!!!!

    Hands up anybody thats scared to lift the lid on their Mac!!!!!? Sad times.

  • by santiagoIT,

    santiagoIT santiagoIT Jul 11, 2015 4:47 PM in response to Tuff Ghost
    Level 1 (0 points)
    Jul 11, 2015 4:47 PM in response to Tuff Ghost

    Has there been any official statement from Apple regarding this problem? It is a major issue.

    If so please post a link.

    My entire music library is messed up.

    It seems many users are affected.

  • by JazzmanJohn,

    JazzmanJohn JazzmanJohn Jul 11, 2015 5:01 PM in response to santiagoIT
    Level 1 (10 points)
    Mac OS X
    Jul 11, 2015 5:01 PM in response to santiagoIT

    I've been a loyal Apple customer for a long time, but have you ever known them to issue an official statement on anything? Good luck with that. After this fiasco, I just wonder if anyone will ever be able to trust iTunes updates again. Ever! I'm just not sure what to do at this point. My library and iPhone are cleaned up, but what about the future? I don't ever want to go through this again.

  • by AppleLoverWindowsHater,

    AppleLoverWindowsHater AppleLoverWindowsHater Jul 11, 2015 5:13 PM in response to JazzmanJohn
    Level 1 (5 points)
    Jul 11, 2015 5:13 PM in response to JazzmanJohn

    they did release a statement after Apple Maps, believe it or not.

  • by strannik,

    strannik strannik Jul 11, 2015 5:29 PM in response to AppleLoverWindowsHater
    Level 1 (0 points)
    Jul 11, 2015 5:29 PM in response to AppleLoverWindowsHater

    AppleLoverWindowsHater wrote:

     

    they did release a statement after Apple Maps, believe it or not.

     

    It's a bit different when a data error can send you driving off a cliff!

  • by Csound1,

    Csound1 Csound1 Jul 12, 2015 5:41 AM in response to AppleLoverWindowsHater
    Level 9 (50,841 points)
    Desktops
    Jul 12, 2015 5:41 AM in response to AppleLoverWindowsHater

    AppleLoverWindowsHater wrote:

     

    they did release a statement after Apple Maps, believe it or not.

    Link please.

  • by AppleLoverWindowsHater,

    AppleLoverWindowsHater AppleLoverWindowsHater Jul 12, 2015 5:44 AM in response to Csound1
    Level 1 (5 points)
    Jul 12, 2015 5:44 AM in response to Csound1

    you could have just googled it, but here you go.

     

    http://www.apple.com/uk/letter-from-tim-cook-on-maps/

  • by serendip,

    serendip serendip Jul 12, 2015 8:15 AM in response to JazzmanJohn
    Level 1 (0 points)
    Jul 12, 2015 8:15 AM in response to JazzmanJohn

    Given that Apple wants to push iCloud Music Library, iTunes Match and Apple Music this is probably by design not error.  Apple does not want to store all your music so iTunes Match (iCloud Music Library includes iTunes Match) simply matches your collection to the iTunes store - to do this it changes your music to match iTunes.  Apple Music turns on ICloud Music Library by default.  The majority of users, who just download and play, would never notice, it is only people like us who want to curate their music to personal taste that have a problem.  So don't expect much action from Apple would be my view.

     

    After a few days using Apple Music I have turned it off and cancelled my subscription.  I want to have physical files on my system, and use ALAC/AIFF versions where I can, so streaming is of no interest.  The recommendations "for you" seemed to consist almost entirely of music I already owned.  The Connect feature seemed pointless, and I am not interested in internet radio.  I do like the new Music app however.

  • by Scot Hacker,

    Scot Hacker Scot Hacker Jul 12, 2015 9:56 AM in response to serendip
    Level 1 (55 points)
    Jul 12, 2015 9:56 AM in response to serendip

    @serendip You have described how the matching feature is supposed to work - we all know that. The question is what criteria are used in the matching process. If I have a typo in a track title and apple changes that, fine. But if Apple assigns a track to the wrong artist, or changes the artwork to a completely different and unrelated artist, that's a whole different problem. Optimizing a collection is very different from completely tangling it up into a hopeless mess.

     

    I agree with you on much preferring my own lossless collection at home. But when I'm at work or on the road, it would be fantastic to be able to access my my music and I'd be OK with it not being lossless. As long as it's not a tangled mess.

     

    As for the recommendations, it starts by showing you mostly music you already own. You need to spend a few days interacting with the service - liking tracks or artists, creating your own stations, playing songs through, etc., to train it. After just a couple of days, the recommendations get exponentially better. In fact, far better than any other streaming service I've tried.

     

    The general verdict is that Apple Music in general is awesome, but iCloud Music Library is a complete technical fail.

  • by operation_mindcrime,

    operation_mindcrime operation_mindcrime Jul 12, 2015 11:00 AM in response to Scot Hacker
    Level 1 (0 points)
    Jul 12, 2015 11:00 AM in response to Scot Hacker

    Completely agree with you.

    Apple Music is good and useful, iCloud Music Library is a virus.

  • by jopu,

    jopu jopu Jul 12, 2015 12:09 PM in response to santiagoIT
    Level 1 (0 points)
    Jul 12, 2015 12:09 PM in response to santiagoIT

    I think you will not see such a thing as I'm sure Apple Music works exactly as designed...

    It just happens that most or at least some of us customers don't like their design.

  • by fabianhartmann,

    fabianhartmann fabianhartmann Jul 13, 2015 11:23 AM in response to Tuff Ghost
    Level 1 (0 points)
    Jul 13, 2015 11:23 AM in response to Tuff Ghost

    The iTunes 12.2.1 update is available. Who moves first? I dare you!

     

    - Fixes an issue for iTunes Match where iTunes incorrectly changed some songs from Matched to Apple Music.
    - Provides a way to correct a library problem affecting former iTunes Match subscribers.
    - Includes minor bug fixes and improvements for Beats 1.
  • by Thomas Moy1,

    Thomas Moy1 Thomas Moy1 Jul 13, 2015 11:34 AM in response to fabianhartmann
    Level 1 (5 points)
    Jul 13, 2015 11:34 AM in response to fabianhartmann

    Longtime Match user.  Saw this thread, thankfully.  Backed up everything.  Wiped my iOS devices of any music.  Upgraded my primary Mac and immediately turned off iCloud Music Library this weekend.  Turned off "Share details about your library with Apple" in preferences:store.

     

    Seems to be working for what it is.  My music and metadata is fine/untouched.  I have access to the 90 day trial of Apple Music (streaming) on all of my devices.  If I want access to my Match music on my other devices, I can download them.  It might help that I ripped all of my CD collection as Lossless.

     

    What I don't have that I presume iCloud Music Library would do, is synchronized playlists across devices.  Is synchronized downloads (for offline use) also an iCloud Music Library feature?

     

    Just installed the 12.2.1 update.  No changes, but I won't trust it / iCloud Music Library until I read it's fully safe.  I manage a handful of Mac systems at work, and have turned off iCloud Music Library for our users.  Waiting for this to settle.

  • by mrcutter1,

    mrcutter1 mrcutter1 Jul 13, 2015 11:49 AM in response to fabianhartmann
    Level 1 (0 points)
    Jul 13, 2015 11:49 AM in response to fabianhartmann

    I downloaded it and installed. Much, much better... iCloud turned back on and things appear where they should now.  I will spend a bit more time with it and see if I can find any mislabeled songs or wrong artwork.

  • by fishdoggy,

    fishdoggy fishdoggy Jul 13, 2015 12:00 PM in response to mrcutter1
    Level 1 (0 points)
    Jul 13, 2015 12:00 PM in response to mrcutter1

    I've also downloaded the update. I'm at the 70% point of teasing my library album by album into the cloud. Fixing live/studio errors and artwork as I go along. It is all rather tedious. The update may be a bit better but perfect it's not. I just tried to upload the Tattoo You album by little known London rock band The Rolling Stones. The result for "Hang Fire" was a bit perplexing. Some rap song I've never heard of.

     

    That one has destroyed my trust...so back to the slow grind.

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