Q: WARNING: iCloud Music Library just destroyed my Mac's iTunes Library

@zoic22, glad to hear you figured it out! That article is not exactly discoverable, I wonder how many of the affected users will even see it... I myself wasn't hit by that specific bug (maybe because I still have an active iTunes Match subscription), but it's a real nightmare scenario for everyone who has invested a lot of time into their libraries.

I hope everybody get's their music back in order, it's a real shame that Apple Music had such a bad start - it's a really compelling service and I'm enjoying it quite a bit.

Yep, I guess the "it just works"-mantra got sick of the job at Apple and quit... now it's enjoying retirement in Florida 

Good catch, sweet-jane.

Can anyone confirm these steps fix EVERYTHING (i.e. live versions do not get matched to studio versions anymore, etc.)?

Only in that case I feel like uploading all my stuff again - otherwise I wouldn't bother, as long as my local library is okay.

Does anyone know if this update fixes the 'Duplicate tracks'  issue ?

I CANT BELIEVE IT! FFS Apple

Just installed itunes 12.2.1.16 and Oh dear lord wait for it....  Itunes put the cover of one of my iBooks (pdf price list) on an album, joined a few loose songs and named it Unknown album and deleted the cover of 4 other albums!!!!!!!!!!

I just finished redoing my library a few days ago after it got deleted...

This is not the APPLE I know

and...It still did not put back my home video clips

sweet-jane wrote:

 

I just stumbled upon this help article: If your music library shows incorrect details with iTunes Match or Apple Music, and you previously cancelled an iTunes M…

 

I think you have to perform all these steps after installing the 12.2.1 update to fix the issue.

I can't believe it, but this actually restored my library. My files had been moved/renamed in the initial debacle, and I thought they were never going to get fixed even after following the directions. But these directions completely restored all of my files! There is a weird quirk in that they get sorted into a duplicate artist next to the original artist, but manually editing the tags gets that sorted out, and it's still way closer to what I had before. The trick to this too is that I had to use the very first original messed up library, not the backed up one. The reason being is that the files had been moved, but the backed up library didn't show this. So restoring that still left the actual files missing. But restoring the first messed up library correctly moved the files back into their respective artist's folders.

I did the update. I'm on iTunes version 12.2.1.16.

This support page says "At the bottom of the page, click Reset for the option to Reset iCloud Music Library. When you’re asked to delete all of the music and playlists stored in your iCloud Music Library, check 'I understand' and click Reset."

The only reset button I see is by text that says "Reset all warnings for buying and downloading". I can't imagine that's the button they want me to press, but I did it anyway. Nothing happened, no message came up. There is no other reset button, nor any reference to iCloud Music Library anywhere on this page. I do have an iTunes Match subsection in the "iTunes In The Cloud" section.

Go to iTunes Store, then click on the link to your Account. Scroll down on that page, there it is.

fishdoggy wrote:

 

I have a library with about 1400 albums in it. I turned on the music iCloud thing on my laptop but did not merge or add everything into the cloud straight away - you can defer that indefinitely. What I am doing is going through my iTunes library artist by artist and right clicking that artist and choosing "Upload To iCloud Music Library". I then check each album by that artist (on my phone or on another machine running iTunes) to make sure the tracks are correct and that artwork is consistent...then move on to the next artist.

 

Can you tell me where I can find the "Upload To iCloud Library" because I cannot find it in my iTunes 12.2.1.16 Also you said that you did not merge or add everything into iCloud straight away - how you can defer it?

Tx

sweet-jane wrote:

 

I just stumbled upon this help article: If your music library shows incorrect details with iTunes Match or Apple Music, and you previously cancelled an iTunes M…

 

I think you have to perform all these steps after installing the 12.2.1 update to fix the issue.

The only problem here that the Reset iCloud Music Library button only shows if you had iTunes Match previously. For people that did not use Match the reset button does not exist.

Well, this mornings update did nothing for me so I bit the bullet and deleted all my music from my MBPr and restored from time machine...all working fine now but I'm not going to activate cloud services any time soon.

Lets call it a lesson learnt, and I'm going to be doing a lot more backups going forward.

Tulir wrote:

 

sweet-jane wrote:

 

I just stumbled upon this help article: If your music library shows incorrect details with iTunes Match or Apple Music, and you previously cancelled an iTunes M…

 

I think you have to perform all these steps after installing the 12.2.1 update to fix the issue.

The only problem here that the Reset iCloud Music Library button only shows if you had iTunes Match previously. For people that did not use Match the reset button does not exist.

The procedure only applies to people who had Match earlier.

I did that. Here is what I see at the bottom of the screen:

(Oh and I did have Match before.)

The procedure only applies to people who had Match earlier.

Yes, that is exactly what I wrote. I am wondering why Apple did not enable this button for ALL users even without Match so they can delete all the messed-up library and upload the correct one from iTunes.

Another good article from Apple:

iCloud Music Library: Understanding differences between Apple Music and iTunes Match - Apple Support

I had match before and I don't see that option. Am experiencing same issue as tikilab above...