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When I plug my iPod into my computer "trust this computer" doesn't pop up

im trying to get music off my computer onto my iPod and when I plug it in nothing pops up. I have my iTunes open and iTunes doesn't recognize it either. please help Dx

iPod touch (5th generation), iOS 8.4

Posted on Jun 30, 2015 11:05 PM

Reply
1 reply

Jul 1, 2015 1:49 AM in response to Annalisamarie

iOS: Device not recognized in iTunes for Mac OS X

Or

See

iPhone, iPad, or iPod not recognized in iTunes for Windows

- I would start with

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components

- Then do the other actions of:

iOS: Device not recognized in iTunes for Windows

paying special attention to item #5

- New cable and different USB port

- Run this and see if the results help with determine the cause

iTunes for Windows: Device Sync Tests

Also see:

iPod not recognised by windows iTunes

Troubleshooting issues with iTunes for Windows updates

- Try on another computer to help determine if computer or iPod problem

When I plug my iPod into my computer "trust this computer" doesn't pop up

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