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Activation Lock Problem

Hello everyone!


I recently bought a new iPhone 6 and I linked it to my iCloud account. The problem is that my iPhone 4s decided to update and when I turned it on, it says to me that I have to activate it with my iCloud account. I put my e-mail and my password and then I get the message that this iCloud account can't be used to unlock this iPhone.


On the other hand, I access in my iCloud account through my Mac, I go to Find my iPhone to erase the 4s, as the instructions says, but when I click on "All Devices" tab, there is only the iPhone 6. When I go to Settings, I see both iPhones but can't erase it from there.


Can you help me, please?

iPhone 4S, iOS 8.4

Posted on Jun 30, 2015 11:52 PM

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Activation Lock Problem

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