Wi-Fi not working on iOS 8.4

Then they should address their router/server issue.

Cheers

Pete

Anything new in the way of fixing the "can't connect to wifi network"?

My iPod 5 has finally started to connect to the App Store and update my apps. There were a total of 15 new apps per the status on my iPod screen a week ago... even though I could update the apps in iTunes on my desktop, Mac Pro, they would not load to my iPod during a Sync.

So, for every day for a week, I've set the iPod within 6 inches of my modem, and having it connected to my desktop for battery supply, let it sit for hours.

Only 2 more updates to go! WOO HOO!

It barely connects to the internet to USE those apps though, sometimes...

hopeful.

my iphone 5 is still having a problem with wifi connection i cannot connect to my home wifi router it works every where else

I just don't understand why Apple won't fix the issue. My iPhone is sitting within inches of my router now just so I can backup my apps. This is soooo frustrating on many levels.

I own an iPhone 6 with ios 8.4.1 Since last week, I have detected some problems with my wifi connection. My device only detects my home's network when I'm a few meters away from the router. It no longer detects the signal in places where I used to. I have discarded that it's my router's problem because I have tried to connect the network with other Apple gadgets, such as, Mac and iPad and it perfectly worked.

I have been looking for some information online about this topic in some forums and I have already tried all these methods:

• Reset network settings
• Disable Wi-Fi Networking Services
• Restore and Set up as new iPhone.

Nothing worked.

After this, I called Apple's Tech Support. They sent my iPhone to Holland (I live in Spain) and yesterday they gave it back to me with a letter saying that it was working perfectly and that they couldn't reproduce the symptoms. "It has automatically solved after the diagnostics or due to incompatible versions."

It's still not working so I've called them again emphasizing on the fact that it only detects it if I am a few meters away from the router and that if I move away a few meters more, I lose the connection and/or it is impossible to reestablish it. Moreover, my iPhone doesn't detect some wifi networks that my other devices do (public networks and my neighbors') when I'm in the exact same location.

We have decided to take it back to Apple Support with all those annotations.

Hey! I had this issue too. But this helped me out. This should fix the issue on any version of iOS that you have. Hope it helps 🙂 Anyway here is the link to the fix: https://youtu.be/cC60uAMf2A8

<Edited By Host>

Your instructions were perfection, including your general admonition a with this perplexing issue. I did exactly as you said and lo and behold, it worked for my iPhone 5. Xfinity had increased their wifi speed and after I finished recycling the router, my phone was unable to connect to wifi. Anyhow, thanks for your direction here. Really valuable.

STILL won't connect to most wifi networks.

I have performed all of the lil' tricks mentioned here, and if you read back, both texted with Apple Support online & taken my iPod to the Genius Store, (they concluded that there's "nothing wrong with it"). AND I have insured that my cable modem and router at home are updated and that the settings are per Apple specs, re: Recommended settings for Wi-Fi routers and access points - Apple Support

IF I can get connected, (while holding it within inches to the router with my tongue torqued, just so), it's so slow that it's not worth the effort. And this is particularly annoying when on a trip using hotel wifi that requires a sign in page, because it NEVER gets to that sign in page. (ask me. I just spent 2 weeks on the road with no internet access!)

I have to laugh! Because after > a month of frustration with this issue and 8.4.1 iOS, I'd be crying if I had to depend on it for business or revenue of any sort.

(and Mr. RD, your last post about "syncing" is cute, innocuous & irrelevant, to me anyway. All of these things should be done on a regular basis, and I do back my device up. Sync your iPhone, iPad, and iPod with iTunes using USB - Apple Support) The problem is, you can't go back to the previous back up for "Settings" only.

azkid53 wrote:

...taken my iPod to the Genius Store, (they concluded that there's "nothing wrong with it").

Did it function properly with the WiFi in the Apple Store?

azkid53, I understand your frustration as you have done about all that you can do. Here is a summary of what I recommend with Wi-Fi issues.

1. Forget Network

2. Reset Network Settings

3. Reboot Router/Modem

4. Perform a Forced Restart

5. Change to Google's DNS 8.8.8.8

6. Under Privacy > Location Services > System Preferences > turn Wi-Fi Networking OFF

7. Restore the device

8. Go to an Apple Store for evaluation

9. Wait for iOS 9 <<< coming out on Sept 16

Since you have done all but the last one and iOS9 is due next Wednesday, I would wait to see if it resolves your issue. Hang in there OK?

Thanks for the cheer up.

#9 works for me.

Believing that something you have not tried is the solution?

Good luck.

To mwille64 and also to azkid53

This issue has been discussed extensively on another thread, see this:

https://discussions.apple.com/thread/6546549?start=3180&tstart=0

The following is a synopsis of what I have posted there before, see page 213 for instance. I have been following that thread since November 2014. In summary, the problems with Wi-Fi occur on a subset of devices as the majority of users are not having issues. However those that are often report serious difficulties including lack of connectivity, slow speeds and/or range. I am lucky - in my own case, my 4 iOS devices connect ok but have difficulties with slow download speeds when Bluetooth is turned on. They function at full ISP speeds and good range with BT off. However my MacBookPro as well as my two Dell PCs work perfectly well with the same router (Cisco) regardless of Bluetooth settings. I have posted on that thread many times before and as a result I received two calls from AppleCare earlier this year. Apple collected various logs from my iOS devices and took extensive information regarding my Wi-Fi configuration. The calls lasted over one hour each. Others have reported the same there. So Apple has been aware of the issue and has worked on it.

Apple used to use a networking routine called mDNSResponder in iOS 7 and in OS X Mavericks. With the advent of iOS 8 and Yosemite, they changed to a new routine called DiscoveryD which has been quite problematic for many and its issues have been extensively reported on the web. However when Yosemite 10.10.4 came out on June 30, users noticed that Apple had switched back to mDNSResponder, easy to test with Activity Monitor on a Mac. In Apple’s 10.10.4 release notes, they stated “improvements to Wi-FI”. Apple attempted to "fix" DiscoveryD but after 8 moths of effort they opted to revert to mDNSResponder instead, albeit with some tweaks from the older version. Apple also attempted to "fix" DiscoveryD for iOS 8.3 and those fixes worked for some, not others. Here are the release notes for 8.3, note the section on Wi-Fi and Bluetooth: iOS 8.3

While there will always be people posting about Wi-Fi issues on any iOS, Androids, Macs or PCs, including the upcoming iOS 9, the general consensus from technical publications and affected users is that reverting back to mDNSResponder in Yosemite has significantly reduced the problems encountered with the previous routine (I rather not post links to non-Apple sites here). According to Apple, iOS 9 will be released next Wednesday and hopefully there will be improvements there as well.

There have been some so-called “fixes” reported on that thread but many/most of those “fixes” have not proven successful in the long run (see my post on page 206 about the middle of the page, 7/29/15).

azkid53: It is not surprising to me that your phone worked well while in the Apple store, one of the fixes that appears to work nearly all the time is going Apple to Apple, i.e., using an Apple Airport instead of a 3rd party router. The issues with DiscoveryD do not seem to affect those with Airports anywhere as much (actually hardly at all), but do affect a subset of those with 3rd party routers, even newer models, obviously Wi-Fi certified, and using the latest firmware. In my own case using the 5 GHz band on my Cisco solves the Bluetooth issue (not surprisingly since BT is on 2.4). This is at the expense of range as the 5 band has far less range than the 2.4, ok for a small flat but not ok for a house like mine (I have additional access points). Nonetheless, my MBP (now on 10.10.5 thus not using DiscoveryD any longer) and our two Dell PCs work perfectly well on the Cisco at 2.4 GHz regardless of Bluetooth, i.e., download speeds are not degraded at all on the Dells or the Mac even when BT is on. They are degraded dramatically (1 Mbps) with our 4 iOS devices when BT is on. Hopefully this will end next week (although I may wait a few days before upgrading, I remember 8.0.1 well).

Cheers to all,

elcpu

From the other thread...

elcpu wrote:

No doubt we will hear from the disgruntled few who's Wi-Fi was working with 8 but now claim that their 9 ruined their connection. Probably one hour after release when that thread is started. As I mentioned before, there has always been reports of "issues" with Wi-Fi, on every iOS, every Android, every OS X, and as I am clairvoyant with iOS9 as well.

Disgruntled few? Interesting! How would you respond to the poster that stated:

"In my own case I spent hours with AppleCare Level 2 who remoted in through my PC into my iOS devices. They verified that my Wi-Fi (3 different Cisco APs) and my 4 iOS devices were set properly. As advised, I reset my devices to factory and followed other recommendations but to no avail. AppleCare then authorized a replacement of one of my iPhones. The replacement came with iOS7 and worked perfectly at the Apple Store and at home just like my MBP, my two Dells and my Toshiba PC (all flawless with the same ISP/router configuration). I then updated the new phone to iOS8 and prior to restoring my apps the new phone developed the same issue as before -- further calls to AppleCare and the case/issue is now in the hands of Engineering/Development. An Engineering tech then contacted me like many others on this thread and collected logs and data for analysis. So yes there is an issue and yes Apple is aware of it. And no it is not the router."

Thank you. This actually worked for me on my iPhone 5S. After all the very scientific methods and fixes, something as simple as changing your password and changing it back again fixed the problem.