mariusmuntean

Q: Icloud music library not activating

When I try to switch on Icloud Music Library it switches back off within a few seconds automatically.

I've tried all the methods so far: airplane mode, remove/add my account, reboot, closing Music app, disabling Wifi.

Country Romania.

I even contacted Apple Support, they had no idea about this..strange.

I see no error message, just the switch going back off by itself in a matter of seconds.

iPhone 5s, iOS 8.4

Posted on Jul 1, 2015 3:16 AM

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Q: Icloud music library not activating

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  • by iccaprar,

    iccaprar iccaprar Oct 1, 2015 2:21 PM in response to mariusmuntean
    Level 1 (0 points)
    Oct 1, 2015 2:21 PM in response to mariusmuntean

    Perfectly working for me on both iPad and iPhone. Will try on my Mac tomorrow after I upgrade to El Capitan

     

    Great!

  • by Windvoan,

    Windvoan Windvoan Oct 2, 2015 3:56 AM in response to MihaiAlex1986
    Level 1 (0 points)
    Oct 2, 2015 3:56 AM in response to MihaiAlex1986

    It happens now for me as well, when I enter App and iTunes Stores it says iTunes Match has Expired - you can renew your subscription using iTunes on a computer. Then it disables iCloud Music Library in Music settings.

     

    Can we get the service running, now that we're paying for it? I hate to use this argument  as leverage, I really do.

  • by iccaprar,

    iccaprar iccaprar Oct 2, 2015 4:22 AM in response to Windvoan
    Level 1 (0 points)
    Oct 2, 2015 4:22 AM in response to Windvoan

    I am not experiencing this issue. What option did you chose when you enabled the iCloud Music Library? Merge or Replace? I used Merge and I had already a lot of music on my phone and the iCloud Music Library is still enabled.

     

    It took some time to download it on my iPhone, but it works.

  • by Windvoan,

    Windvoan Windvoan Oct 2, 2015 5:42 AM in response to iccaprar
    Level 1 (0 points)
    Oct 2, 2015 5:42 AM in response to iccaprar

    I selected Merge.

     

    The issue appears when I have music downloaded via Make Available Offline, after it downloads even one song, if I go to Settings -> App and iTunes Stores, the pop-up appears, it unticks iCloud Music Library and it deletes all the songs I downloaded in Apple Music.

     

    As long as I don't enter App and iTunes Stores all is well. Still, it is quite annoying.

     

    Why don't they just make iTunes Match available for Romania?

     

    EDIT: Screenshot attached for proof.

    IMG_0493.jpg

  • by Airyelf,

    Airyelf Airyelf Oct 2, 2015 6:25 AM in response to Windvoan
    Level 1 (0 points)
    Oct 2, 2015 6:25 AM in response to Windvoan

    oh.. bummer.. very annoying.. didn't happened yet to me as I didn't go YET to that setting.. please tell me is just deleting the downloaded songs but they remain in the playlist etc or completely removing them?

     

    Thanks

  • by Windvoan,

    Windvoan Windvoan Oct 2, 2015 6:33 AM in response to Airyelf
    Level 1 (0 points)
    Oct 2, 2015 6:33 AM in response to Airyelf

    Completely removes everything you downloaded, I don't know if it restores playlists once re-enabled.

  • by iccaprar,

    iccaprar iccaprar Oct 2, 2015 6:35 AM in response to Windvoan
    Level 1 (0 points)
    Oct 2, 2015 6:35 AM in response to Windvoan

    This is bad. I tried all the steps and it definitely works here. Music stays downloaded, I can access App Store and iTunes Store. iCloud Music stays activated.

  • by Windvoan,

    Windvoan Windvoan Oct 2, 2015 6:38 AM in response to iccaprar
    Level 1 (0 points)
    Oct 2, 2015 6:38 AM in response to iccaprar

    If I upload songs via iTunes it doesn't delete them, only if I use Available Offline option.

  • by MihaiAlex1986,

    MihaiAlex1986 MihaiAlex1986 Oct 5, 2015 11:32 AM in response to mariusmuntean
    Level 1 (4 points)
    iCloud
    Oct 5, 2015 11:32 AM in response to mariusmuntean

    It still doesn;t work as it should with the playlists, if I try to add a song via iTunes on the desktop it will delete the playlist I created on the iPhone, I read somewhere that this is an issue with iTunes MatchScreenshot.png

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