Why does a newly created playlist suddenly have its songs deleted?

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Level 1

100 points

Why does a newly created playlist suddenly have its songs deleted?

i Created a playlist by entering the title and description and then searching Apple Music for the composer I was looking for. A whole list of albums came up immediately. So far so good. I clicked on a few and a red check appears on the items clicked. Great. at this point I was expecting to see a "done" option. But all there is, is "cancel". Okay, so I hit Cancel, seems strange but what else can you do? you are then returned to the prior screen. And there are the songs you selected! Great. Hit Done, playlist created.

Then you go to run the playlist.

Nothing happens.

AFter vainly clicking on the on the playlist a hundred times it eventually dawns on you that the playlist is actually empty!!

WHat's up with this?

iPad Air

Posted on Jul 1, 2015 3:59 AM

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Answer 1

Best reply

Pob917

Level 1

20 points

Jul 1, 2015 4:20 AM in response to malum363

I think you need to go to My Music, press whatever your filter is set to (e.g. Artists) then turn off the Show Music Available Offline button. Some devices seem to be defaulted to on, others off.

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Answer 2

malum363 Author

Level 1

100 points

Jul 1, 2015 4:34 AM in response to Pob917

Wow. That was it. Thanks! After doing what you suggested, the albums I had picked previously were suddenly displayed, when I went to try again to create a playlist. This time, when I saved the new playlist, the songs did not suddenly disappear.

STrange UI.

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Answer 3

Pob917

Level 1

20 points

Jul 1, 2015 5:48 AM in response to malum363

I only worked it out because me iPhone was defaulted differently to my iPad. The wording is poor though - the small print under the button explains it better, i.e. only show music stored on this iPhone. That explains it better - unless you store the music to your device it won't appear in your music if this button is checked.

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Answer 4

MagnumPI

Level 1

0 points

Jul 6, 2015 10:47 AM in response to malum363

Definitely a frustrating problem! I created playlists within Apple Music to replace my Spotify playlists (LOL), and when I went to play one of them over half the playlist was deleted... I added back the tunes... deleted the next day😠! What a waste of time. My Show Music Available Offline button is selected to Off as well. I hope to see an update freakin' soon.

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