I cannot open my I Pad, because the words I Tunes, an arrow and the picture of the charging unit appears. I have held down the on/off button and help button, but nothing works.
iPad Air, iOS 8.1.3, Can't open I Pad, I Tunes & Charger
You are in recovery mode. You need to restore it through iTunes on your computer then reload your most recent backup.
You are in recovery mode. You need to restore it through iTunes on your computer then reload your most recent backup.
How can I restore through I Tunes if I can't get to the app because the I Pad won't open?
It is iTunes on your computer, not on the iPad.
See here: https://support.apple.com/en-us/HT204306
How to remove an arrow, picture of charging unit and words I Tunes
