AlexBert1

Q: My iPhone 4s will not let me update past 7.1.2, and it will not offer me an update on iTunes either. Does anyone have a solution. I have already reset my phone back to factory settings and reinstalled but will not offer me past that iOS. Thank you

Hello all my iPhone 4s will not update past 7.1.2. It's that it won't update it's just not offering me it. I have also tried through iTunes and it doesnt offer me it on there either. Some of my apps are now not working because it needs iOS 8 or higher. If anyone has any suggestions I would really appreciate it. Also I have put phone back to factory settings an still nothing

 

Regards

 

Alex

iPhone 4S, iOS 7.1.2

Posted on Jul 1, 2015 4:47 AM

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Q: My iPhone 4s will not let me update past 7.1.2, and it will not offer me an update on iTunes either. Does anyone have a solution. ... more

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  • by RobertDeveloper,

    RobertDeveloper RobertDeveloper Jul 1, 2015 5:29 AM in response to AlexBert1
    Level 1 (5 points)
    Jul 1, 2015 5:29 AM in response to AlexBert1

    Hi Alex,

     

    Do you have the latest version of iTunes? If you have older version of Mac OS X, it may not allow you to update to the latest iTunes. You will probably need to get at least Mac OS X Mavericks, better yet install OS X Yosemite, if you can. Than you should be able to get latest iTunes 12.2 (or at least iTunes 11). Then it should allow you to update iPhone 4S to iOS 8. I think I had similar problem when iOS 8 was first released, but to maintain the ability to develop apps compatible with iOS 5 and 6, I kept older version of OS X. Eventually I was also forced to update Mac OS X to get newer version of iTunes to get iOS 8 installed on my iPhone 4S.

     

    I hope this helps.

  • by Ralph Landry1,

    Ralph Landry1 Jul 1, 2015 5:33 AM in response to AlexBert1
    Level 8 (41,782 points)
    Jul 1, 2015 5:33 AM in response to AlexBert1

    Are you positive you have an iPhone 4s and not a 4?  See: https://support.apple.com/en-us/HT201296 for the model identifiers.  If you have an iPhone 4, then iOS 7.1.2 is as far as you can update.