My iPhone 4s will not let me update past 7.1.2, and it will not offer me an update on iTunes either. Does anyone have a solution. I have already reset my phone back to factory settings and reinstalled but will not offer me past that iOS. Thank you

Hi Alex,

Do you have the latest version of iTunes? If you have older version of Mac OS X, it may not allow you to update to the latest iTunes. You will probably need to get at least Mac OS X Mavericks, better yet install OS X Yosemite, if you can. Than you should be able to get latest iTunes 12.2 (or at least iTunes 11). Then it should allow you to update iPhone 4S to iOS 8. I think I had similar problem when iOS 8 was first released, but to maintain the ability to develop apps compatible with iOS 5 and 6, I kept older version of OS X. Eventually I was also forced to update Mac OS X to get newer version of iTunes to get iOS 8 installed on my iPhone 4S.

I hope this helps.

Are you positive you have an iPhone 4s and not a 4? See: https://support.apple.com/en-us/HT201296 for the model identifiers. If you have an iPhone 4, then iOS 7.1.2 is as far as you can update.

WOW! What a scam they have going on Amazon! I just bought this iphone 4 and first it didn't have a sim card slot. Straight talk said I HAD to have one of THEIR sim cards to work with their network. I bought the phone because it said it could be used with my Straight Talk. I did see if you buy a number to activate it, ST can send a signal out (supposedly)

and it can work without a sim card. I thought I would try tomorrow to get it working by doing that.. BUT!

here is the *******! Even if it does work and I get it activated It said this phone will NOT update past 7.1.2 i0s. But when I logged into iTunes it said all of the apps have to have 8.0 or HIGHER!

So do NOT expect to have anything but phone service (if that) if you buy an outdated iphone!

My iPhone 4 will not let me at all like when it's almost done it says it can't be downloaded at this time and I have a whole bunch of storage or the update.