HT201559: Restart your iPhone, iPad, or iPod touch
Learn about Restart your iPhone, iPad, or iPod touch
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All replies
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Helpful answers
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Jul 1, 2015 5:01 AM in response to prashant57by Ralph Landry1,If the iPad is disabled, follow the steps for attaching to a computer running iTunes by using the recovery mode: http://support.apple.com/kb/HT1212
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Jul 1, 2015 5:02 AM in response to prashant57by D.Cohen,Try the recovery mode and make sure your Wi-Fi connection is working fine.
Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your iPhone. After that on your computer you should see the iTunes window saying your iPhone needs to be restored to factory settings. Click on the restore button.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hope this helps!