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Mail not working after update OS X 10.10.4 and IOS 8.4

Hi everyone,

Yesterday, after upgrading to OS X 10.10.4 in my Mac and IOS 8.4 in my Ipad and Iphone, the Apple Mail stop working in all devices. It does not receive mails anymore.

Any lead on how to solve this?

Thanks in advance.

Regards.



Mario

Posted on Jul 1, 2015 5:51 AM

Reply
117 replies

Jul 11, 2015 7:17 PM in response to MaEdCaSa

Same problem. This worked for me:


I first (and successfully) tried re-indexing the mailboxes. It took about 10min for 100,000 messages.


Reindex messages

  • Quit Mail if it’s open.
  • In ~/Library/Mail/V2/MailData, delete any file that begins with “Envelope Index,” such as Envelope Index or Envelope Index-shm.Your home Library folder is hidden by default. To display it, choose Finder > “Go to Folder” and then enter “~/Library.”
  • Open Mail.Mail creates new Envelope Index files. This process may take a few minutes, depending on how many messages Mail is reindexing.

Had that not worked, I was going to rebuild the mailbox.

Rebuild mailbox

Jul 12, 2015 3:40 PM in response to waldo is ok

I rebuilt the mailbox and also removed the indices. However, I always check Console for this message "

dnssd_clientstub DNSServiceProcessResult called with DNSServiceRef with no ProcessReply function". If the time is current, I start Mail and it freezes every time. If that message is not in Console, I can use mail normally. So, it's still freezing and it has nothing to do with plists, indices, or rebuilding the mailboxes. Apple has to write another patch for this error. They broke something on the 10.10.4 update.

Jul 17, 2015 1:19 PM in response to coozoe

That console message was a red herring. The problem was smtp settings were messed up after applying the 10.10.4 update to yosemite. I checked each of my mail accounts and corrected any that got hosed. Now mail is working again consistently. You have to go into advanced settings on each mail account to check/correct the information.

Jul 23, 2015 5:37 AM in response to Brian Scannell

I have a Go Daddy POP email account that stopped working with the upgrade to 10.10.4. Spend the better, part of a full day with AppleCare, tried everything we could think of, including trying to restore from Time Machine (which told me the backup was too large for my drive, which is an issue for another thread). I can still access the email from my iphone and ipad, but not the Mac, which makes me believe it's the OS and not Go Daddy. I've tried accessing from Mail, Outlook and Thunderbird, but it keeps rejecting my username and password (and yes, I checked the password, and can still login from my webmail). I'm honestly at a complete loss.

Mail not working after update OS X 10.10.4 and IOS 8.4

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